VIEW ALL REVIEWS

 
 
 
 
  
 
Excellent5.03960 reviews
 
5.0
 
Excellent3960 reviews
 
 
 
 
 
 
 
 
 
  
 
 
 Jen Janko 
 
7 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I can’t recommend James enough! I had some specific requirements, including on-site parking and an in-unit washer and dryer at a reasonable price, which can be difficult to find. From the very beginning, James made the entire process feel easy. He was incredibly knowledgeable about the neighborhoods, the buildings, and the little details I wouldn’t have thought to ask about. Somehow, every question I had, he already had an answer for. He took the time to understand exactly what I was looking for and made sure every unit we toured actually met my requirements. He even showed me additional options within the same buildings so I could compare and make the best decision.

What really stood out to me was how many options he was able to find because of his connections and knowledge of the Chicago market. I never felt like I was being pushed toward whatever was easiest to find — he genuinely listened to what I wanted and worked to find what I truly desired.

Beyond being extremely knowledgeable and professional, James was warm, kind, and incredibly patient throughout the entire process. We even grabbed coffee together at the start of our first day and started the apartment hunt from there, which made the experience feel much more personal and enjoyable.

Apartment hunting can be stressful, but having someone like James in your corner makes such a difference. I’m so glad I had the opportunity to work with him and would absolutely recommend him to anyone looking for an apartment in Chicago!
  
 
 
 
 
 
 
  
 
 
 Connor Feige 
 
7 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Great experience with hotspot. Isabella was very helpful and responsive!
  
 
 
 
 
 
 
  
 
 
 Medinat Ayodele 
 
6 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Max was great and made the entire process seamless! He helped me find the perfect apartment in a short amount of time, and two months later, I’m still so happy with my choice. Highly recommend working with him!
  
 
 
 
 
 
 
  
 
 
 Salim Othman 
 
6 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I’ve worked with Hotspot before, but working with Olivia exceeded all expectations. We had a short window to notify our building, a specific budget, and a lot of requirements. Olivia met them all! Definitely recommend asking for her specifically.
  
 
 
 
 
 
 
  
 
 
 Sydney Peters 
 
5 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Jennifer was phenomenal! She was so sweet, helpful and patient with me. As a first time renter I really valued her positivity and her guidance in this process.
  
 
 
 
 
 
 
  
 
 
 Joshua Thomas 
 
4 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Worked with Todd. He was a great help and very knowledgeable about the city and potential properties. Very easy to work with and extremely patient. Currently in my dream apartment right now thanks to him.
  
 
 
 
 
 
 
  
 
 
 Ellison Mathews 
 
3 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Amy was very helpful with my apartment process!
  
 
 
 
 
 
 
  
 
 
 Mahima Walia 
 
2 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
My experience working with Becca was nothing short of excellent. She was always one step ahead of the game to ensure the best options were found and toured for you. Becca especially deserves praise for quick turnaround times and consistent/kind communication. She directly answered questions and gave perspectives that were extremely useful. Honestly, best agent I could have asked for! Thanks Becca, you’re the best! :)
  
 
 
 
 
 
 
  
 
 
 Zariah James 
 
2 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I cannot say enough wonderful things about my experience working with Todd. Apartment hunting can be such a stressful and overwhelming process, but from the very beginning, he made me feel supported, heard, and genuinely cared for. Todd was incredibly patient, responsive, and understanding throughout the entire process. He answered all of my questions and never made me feel pressured or rushed into making a decision. Even when things became stressful or complicated, Todd remained encouraging and reassuring, which meant so much to me.
What stood out most was how much he truly went above and beyond to help me find the right place. I never felt like I was just another client; he made the process feel personal and were always willing to advocate for me and help me navigate each step. I am so grateful to have had someone so kind, knowledgeable, and supportive by my side during such an important transition. If you are looking for a realtor who genuinely cares about their clients and will be there for you every step of the way, I highly recommend Todd. Thank you so much for making what could have been a stressful experience feel so much easier and more manageable!
  
 
 
 
 
 
 
  
 
 
 Lauren Bice 
 
1 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Jennifer was amazing!  She sent me so many options in my price range that hit all my requirements in such a short amount of time. Without her I wouldn’t have found the perfect place. Thanks again!!!
  
 
 
 
 
 
 
  
 
 
 Tayssir Ben Ali 
 
1 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dave was phenomenal to work with - he was responsive, attentive, and very personable. I was coming in from out of town and had very limited time to tour apartments, so I was not expecting to find something right away. With his help, I found the perfect place and was able to secure a lease within a couple of days. This is a testament to his knowledge of the city and all it has to offer in terms of rentals. He knew leasing agents by name and was able to share facts and details about each neighborhood and property that helped inform and guide my decision-making. Above all, you can tell that Dave really cares about what he does and his clients. Lovely to chat to and as friendly as ever, I had a great time working with Dave and would recommend his services to anyone looking for a place in Chicago. Thank you, Dave!
  
 
 
 
 
 
 
  
 
 
 Tyler Barr 
 
1 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Working with James was an absolute pleasure. He was incredibly helpful throughout the entire apartment search process, showing me places that matched my criteria perfectly. We spent the whole day touring apartments, and he was knowledgeable, communicative, and always available to answer questions.

What really stood out was how friendly and personable he was, along with his extensive knowledge of the city and different neighborhoods. He took the time to understand what I was looking for, offered thoughtful advice, and made the entire process feel easy and enjoyable rather than stressful.

Most importantly, thanks to his guidance and expertise, I found a great apartment and got the keys to my new spot. I highly recommend James to anyone looking for a dedicated, knowledgeable, and genuinely supportive real estate agent.
  
 
 
 
 
 
 
  
 
 
 Kendall Rollman 
 
1 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Isabella is the best! She was so helpful in helping us on our apartment search and was so good with communicating along the way! Would absolutely recommend using her to help you find the best apartment for you!
  
 
 
 
 
 
 
  
 
 
 Karina 
 
30 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Sara made finding our new apartment an amazing experience! She was professional, attentive, and truly listened to what we wanted. She jumped right in and helped us find the perfect place in such a short time. Her care and effort made the process easy and stress-free. We’re so excited about our new apartment and couldn’t recommend Sara more!
  
 
 
 
 
 
 
  
 
 
 Megan Mato 
 
30 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Eric was super helpful throughout the entire apartment search process from scheduling tours all the way through to signing the lease. I had a super tight timeline and he was able to find places with availability and support through the entire process to ensure everything went smoothly and stayed on time. Highly recommended!
  
 
 
 
 
 
 
  
 
 
 Aline 
 
29 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dave Sheehan is a great broker to work with! He was professional, respectful, responsive, and very easy to communicate with. I really appreciated his professionalism and would be happy to work with him again!
  
 
 
 
 
 
 
  
 
 
 Renee Denslow 
 
29 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Jenny is above and beyond. From beginning to end she is a touch of class. We could tell she was truly concerned with finding the perfect place for us!  She had a deep knowledge of the Chicago area and she clearly has a passion for helping people find their next home!!
  
 
 
 
 
 
 
  
 
 
 Hannah Buzicky 
 
29 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Isabella is the best and she will find you the best apartment! Definitely work with her if you are new to the city or looking for your new dream apartment in Chicago!!
  
 
 
 
 
 
 
  
 
 
 Chrisheka Daniels 
 
29 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Becca was awesome ! She showed me some great apartments and was really easy to get in contact with. You won’t regret working with her !
  
 
 
 
 
 
 
  
 
 
 Xavier Anglin 
 
28 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I had a really great experience working with Olivia during my apartment search. I knew the area I wanted to stay in and had a pretty specific idea of what I was looking for, and she was able to source some really good options for me. Olivia ended up finding me a really unique loft style apartment that I was honestly obsessed with as soon as I saw it. It  exceeded my interests and she was very swift in ensuring I locked in a great monthly rental rate. She was always responsive, easy to work with, and actually listened to what I wanted instead of just sending me random listings. I’m really happy with how everything worked out and would definitely recommend Olivia to anyone looking for a new place!
  
 
 
 
 
 
 
  
 
 
 Kireeth Karunakaran 
 
28 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Our realtor, Brianna, was extremely diligent and helpful throughout our process. She was able to help us find places that matched our exact preferences and price range. She also went out of her way to answer any and all questions we had. 10/10.
  
 
 
 
 
 
 
  
 
 
 Rugare Hayes 
 
27 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Associate Dwight Richardson went above and beyond. He was extremely detailed and professional. I will recommend him and  his services, as well as seek him out in the future if there is need.
  
 
 
 
 
 
 
  
 
 
 Dorian Dorsey 
 
27 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I’ve had an amazing experience working with Mateo and Milissa for an amazing experience! They were so professional and I can’t wait to work with them again in the future.
  
 
 
 
 
 
 
  
 
 
 Margaret Wang 
 
26 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dwight was great to work with! Was extremely responsive throughout the day and night :)
  
 
 
 
 
 
 
  
 
 
 Ashley Roberts 
 
25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Olive was amazing to work with. She took the time to connect prior to my visit to Chicago, so she understood exactly what I was looking. She made herself available at all times of the day and night, given the time difference and the short window we had available to find something. She was extremely knowledgeable, and was able to leverage her own experience, which I valued very much.
She was a pleasure to work with, and will definitely be someone I would recommend, and stay connected with for further needs in finding somewhere to live.
  
 
 
 
 
 
 
  
 
 
 Sana Madhavan 
 
25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Jenny was amazing throughout the process she found me a great deal at Wolf Point, which I thought was previously outside my budget! There were many obstacles with my credit history that she helped me sort out and I’m glad I discovered that and that this process also helped me clear it for the future! Jenny communicated with my consistently and regularly throughout my appt application and I’m very excited to finally move into the city:)
  
 
 
 
 
 
 
  
 
 
 Winston Rowley 
 
25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Eric is a rockstar - My old lease was ending and I had been struggling with some health stuff/memory issues so was worried that finding a new place would be a chore.

Eric was patient with me and made sure each of the places we looked at had what I was looking for. He’s also very personable and makes the entire process painless.

Definitely recommend Eric for anyone looking for a new home!
  
 
 
 
 
 
 
  
 
 
 Amra Rausche 
 
25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Sara is a very knowledgeable, kind and respectful professional. She respected my instructions, valued my time and ultimately found me a place of my dreams!
  
 
 
 
 
 
 
  
 
 
 Grace Rempel 
 
24 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Jenny was super helpful with the process of finding a place that fit my criteria and assisting me along the way through the leasing process!
  
 
 
 
 
 
 
  
 
 
 Jose De Paz 
 
24 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
What a pleasure it was to have James Dale by my side in the quest for a new apartment. After weeks of trying to find one, it was only upon connecting with him I found the apartment I was looking for in less than 48 hours. His spark to connect, and attention to detail checked off every thing I wanted when it came to finding a place in the city. I thought I looked everywhere when it came to the spots I thought I wanted to live in, but he found one I didn’t even know existed. I would recommend James to anyone who is looking to move!
  
 
 
 
 
 
 
  
 
 
 Yomi Adey 
 
20 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I honestly couldn’t have asked for a better person to help me find my apartment. I was on a really short timeline and had a lot of things I was looking for, so I know I probably wasn’t the easiest client, but James was incredibly patient with me through the entire process.

He never made me feel rushed or pressured, even when I changed my mind, had a million questions, or wanted to see different options. He genuinely listened to what I wanted and was always willing to go the extra mile to help me find the right place.

What I appreciated most was how easy and comfortable he made the whole experience feel. Apartment hunting can be stressful, especially when you’re on a deadline, but having James there made such a huge difference.

I’m really grateful for all his help and patience, and I would 100% recommend James to anyone looking for an apartment. He’s someone who genuinely cares about his clients and wants to make sure they’re happy with where they end up!
  
 
 
 
 
 
 
  
 
 
 Zachary Mitchell 
 
20 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Todd was fantastic to work with. Couldn’t have been happier with the options he chose for me to tour.
  
 
 
 
 
 
 
  
 
 
 Noah Swan 
 
18 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Eric did a great job helping us find buildings in West Loop and navigating questions for the leasing agent during tours. Took a lot of effort out of our hands
  
 
 
 
 
 
 
  
 
 
 Alex Carranza 
 
17 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Got the chance to meet with Becca recently and this woman took EVERYTHING into account when helping me find my next home. And don’t get me started on her communication skills. Don’t sleep on my girl Becca because she will get you right. There should truly be more agents like her. Thank you for all your hard work. Will definitely be recommending her to my friends if they ever need someone to help them find their next new adventure in the Chicago area. Forever grateful.
  
 
 
 
 
 
 
  
 
 
 Elton Frederick 
 
17 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Working with Jacqueline was amazing. Called her last minute, she was super knowledgeable with the apartments in the area, and staff, went and toured the same day, completed the application, and moved in. Would highly recommend and use again in the future!!
  
 
 
 
 
 
 
  
 
 
 Christina Cervantes 
 
16 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
We had such a great experience working with Dave at Hotspot Rentals! From the beginning, he was incredibly responsive, knowledgeable, transparent, and genuinely listened to what we were looking for.

What I appreciated most was that we never felt pressured. We’re flexible on timing and really just waiting for the right apartment to come along, and Dave completely understood that. He helped us explore different options, coordinated tours, followed up directly with buildings on our behalf, and continued sending along helpful information, pricing, and availability without ever making us feel like we needed to make a decision before we were ready.

Apartment hunting in Chicago can be overwhelming, and Dave made the process feel so much easier. He’s professional, personable, honest, and clearly cares about helping his clients find the right fit rather than simply closing a deal.

I would absolutely recommend Dave to anyone looking for an apartment in Chicago. We’re so appreciative of all his help!
  
 
 
 
 
 
 
  
 
 
 Mitchell Miner 
 
15 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I genuinely could not have asked for a better experience working with Olivia. Moving to a new city is already stressful enough, and she made the whole apartment search feel ridiculously easy.

She actually listened to what I was looking for, was super responsive whenever I had questions, and never made me feel like I was being rushed into a decision. What stood out most was that it felt like Olivia actually cared about finding me a place I’d be happy living in, not just getting a lease signed.

I ended up finding a place I absolutely love, and looking back, I’m really glad I had her helping me through the process. If you’re looking for someone who’s responsive, easy to work with, and genuinely has your best interest in mind, I’d 100% recommend Olivia!
  
 
 
 
 
 
 
  
 
 
 Jim Root 
 
15 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Ended up working with Olivia to find a place, and she was extremely helpful. Found a great unit/building quickly, gave an immediate virtual tour, and helped get the process signed, sealed and delivered. Would recommend
  
 
 
 
 
 
 
  
 
 
 Nadia Mohiuddin 
 
14 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Olivia was amazing to work with! She really worked with us to understand our requirements for our new home and was very timely in her communication. We are moving from out of state, so she also scheduled all of our tours and attended them in person for us and video called us to show us each place. I also appreciate her honest opinions and useful feedback!
  
 
 
 
 
 
 
  
 
 
 Melissa Wicklow 
 
14 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Sara was absolutely fantastic to work with and went above and beyond for us! We were completely overwhelmed by the apartment search and the need to get our daughter settled quickly. After spending countless hours searching online ourselves, Sara reached out to me—and we are so grateful she did.

Sara has incredible knowledge of the Chicago Loop and guided us through several options that matched our needs. She truly listened to what we were looking for and thought outside the box to help us find the perfect fit.

Our top priority was finding a safe, secure building for our 20-year-old daughter, who would be living on her own while attending school. We also needed the right location, amenities, and a management team known for providing excellent service. Sara found options that checked all the boxes.

Her communication skills and knowledge of the area were exceptional. Honestly, without her, I don’t think we would have found the building we ultimately chose. She helped us discover a unit with nearly double the square footage we had been considering, in a clean, well-managed building where we felt completely comfortable signing a lease for our most precious commodity—our daughter.

Thank you, Sara, for making what felt like an overwhelming process so much easier and for helping us find the perfect place for this exciting new chapter! If you’re looking for a leasing agent who responds to every concern and provides a stress-free experience instead of the dizzying process of searching online, Sara is fantastic!
  
 
 
 
 
 
 
  
 
 
 Simon Sanchez 
 
14 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
While apartment hunting I accidentally called Todd about an apartment listing I saw online. I mainly wanted to ask a question about the listing, but that call lead into him offering his services to find me apartment.

Honestly at first I was not interested. I thought I can find a place myself and really don’t need the help. Though over two weeks of searching extensively and filtering to my needs, it has proven difficult. Either places I liked went with a different applicants or places just didn’t fit what I wanted.

Todd was confident he find me an apartment with that fits in my budgets and needs my needs. I said why not, it’s not going swell for me. Gave him the okay, informed him that if there’s place I’m not into I will vocalize it and I don’t want convinced on a place. He said not his thing and welcomed me to vocal about anything good or bad. Also told him I’m bringing my dog since he’s gotta like the place too. (He’s also well behaved that people think he’s a service dog)

We setup a date to look at some apartments and Todd checked in with me few times beforehand on what he found and other items. He found 4 places to show me and again I didn’t have high hope for this.

This past weekend we saw them all and I applied for one of the places on the spot, was not expecting that one bit!

Todd was so helpful throughout the showings and filling the gaps on questions. All the places he found were quite nice and stayed within my budget

Todd was pleasant surprise and my dog liked him a lot too. I will defiantly recommend Todd to friends and family in the future.
  
 
 
 
 
 
 
  
 
 
 Tyler Drake 
 
12 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Lola was amazing!! Super helpful, and knowledgeable. Also was very quick to setup tours for me. A+ will use her services again
  
 
 
 
 
 
 
  
 
 
 Gabriella Gergely 
 
11 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Lala is the best 🙌 She understood what I was looking for and was very communicative throughout my search. She’s a genuinely kind and helpful person. Would definitely work with her again in the future!
  
 
 
 
 
 
 
  
 
 
 Rohin Devanathan 
 
11 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Worked with Isaac to find new apartment rental. Isaac was super helpful and guided me through multiple options. Highly recommend if you're looking for a new lease.
  
 
 
 
 
 
 
  
 
 
 olakunle ishola 
 
11 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The process was really smooth and exceptional 👌🏽
  
 
 
 
 
 
 
  
 
 
 Eugene Jang 
 
11 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dave has been an incredible and pleasant person to find apartments with. He really pays attention to detail, listens well, and doesn't beat around the bush when it comes to apartments. He constantly kept my criteria in mind when we were looking for apartments. Although I didn't find an apartment with him due to timeline constraints and other circumstances, we went on apartment viewings and he has shown me incredibly spectacular places that I would've absolutely loved to have lived in. Dave is absolutely 'The Guy' for finding apartments.
  
 
 
 
 
 
 
  
 
 
 Rik Newtson 
 
10 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
James did a wonderful job of helping me lease an apartment. Haven’t been a homeowner all of my life, I was very picky about finding the right apartment, But James tolerated me and guided me to one. I think I will like very much. I recommend hotspot and in particular, James.
  
 
 
 
 
 
 
  
 
 
 Jeswell Mathew 
 
10 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Had a pleasant experience working with Brendan, he was pretty flexible with the apartment hunt and kept the experience smooth. He made sure to gather all the information needed to help me compare the apartments we toured.
  
 
 
 
 
 
 
  
 
 
 Adelaida Kim 
 
10 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dave Sheehan was wonderful to work with throughout my apartment search. He was personable, patient, and knowledgeable, and he always responded quickly to my questions. I appreciated how helpful and attentive he was throughout the process. I would recommend Dave to anyone looking for a new home.
  
 
 
 
 
 
 
  
 
 
 Maria Diaz 
 
10 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Vatsal did Exceptional work.  He was Extremely Helpful.  Would recommend a thousand times over!!!
  
 
 
 
 
 
 
  
 
 
 Kiara Grant 
 
9 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Cassandra was absolutely amazing to work with. She was professional, knowledgeable, and responsive throughout the entire apartment search process. She took the time to understand what I was looking for and helped me find the perfect place. Her communication and commitment was excellent, and she made the experience smooth and stress-free. I highly recommend Cassandra to anyone looking for a rental. Thank you for your outstanding service.
  
 
 
 
 
 
 
  
 
 
 Olha Brows 
 
8 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Great service!! Would use again and again
  
 
 
 
 
 
 
  
 
 
 eddie mm 
 
8 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Becca really did the most to help me find the apartment of my dreams I really appreciate it, I work in a similar field and I feel like she went above and beyond and did her job with the best of intentions and effort I really appreciate it.
  
 
 
 
 
 
 
  
 
 
 Mig Gam 
 
8 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dave was very helpful and patient in my search. He was very responsive and not pushy at all. He wanted me to find my place, and I did :) Moving/finding an apartment is stressful enough, so having someone to guide was great.
  
 
 
 
 
 
 
  
 
 
 Tyler Wayne 
 
7 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Relocated from another city to Chicago and Todd B made the transition seamless! He was able to find multiple apartments ind different neighborhoods that fit my budget with the amenities I was looking for. He was very knowledgeable about each neighborhood and an overall pleasure to work with! 10 out of 10 no notes!!
  
 
 
 
 
 
 
  
 
 
 Rachel Harrell 
 
6 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Isabella was extremely responsive, efficient, and helpful in finding me my dream apartment! Highly recommend.
  
 
 
 
 
 
 
  
 
 
 Brandon Morales 
 
6 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
James made finding the perfect apartment for us so easy. He listened to what we were looking for and found us something even better than what we hoped!
  
 
 
 
 
 
 
  
 
 
 Raven Willis 
 
4 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Olivia has been extremely helpful throughout my apartment search for my upcoming relocation. She helped me source and tour apartments that fit my budget, my needs and my vibe. When my friends and I came to Chicago to tour for the first time, she was accommodating, kind, and generous with her Chi-town knowledge and recommendations. She's really had my back through the whole process. Moving from NC to Chicago in 60 days for a new job, not knowing anyone, is already overwhelming enough so her support has made things a lot easier!
  
 
 
 
 
 
 
  
 
 
 Sijia Xu 
 
4 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dave was great to work with and helped me find my apartment. He was very responsive throughout the entire process, always quick to answer my questions and provide updates. He made the apartment search much easier and less stressful. I really appreciated his help and would definitely recommend him!
  
 
 
 
 
 
 
  
 
 
 Ayesha Malik 
 
3 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
We had such a great experience working with LaLa to find our apartment! She was incredibly helpful, patient, and responsive throughout the entire process. She listened to what we were looking for, answered all of our questions, and made apartment hunting so much less stressful. We absolutely love the apartment we found and are so grateful for all of her help.
  
 
 
 
 
 
 
  
 
 
 Denne Adams 
 
3 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Nada is fantastic. Professional, quick to respond, and she actually listened. Every place she showed me was on target instead of a wasted afternoon. She's also just a genuinely warm, kind person to work with. Highly recommend.
  
 
 
 
 
 
 
  
 
 
 Adriana Ortega 
 
1 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I have to highlight the extreme help I received. I found my space in 1 day 💕
  
 
 
 
 
 
 
  
 
 
 Cameron Jadali 
 
1 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Todd was the absolute best in helping me find my dream apartment in Chicago! He had an excellent schedule ready for me, great rapport with the building employees we met, and just made the whole process fun and way less stressful! 14/10 would recommend!
  
 
 
 
 
 
 
  
 
 
 Ellie Olson 
 
31 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Milissa was amazing! Thank you for everything!!
  
 
 
 
 
 
 
  
 
 
 Avanti Brown 
 
31 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dave was super helpful with helping us tour apartments! He was very knowledgeable and gave great advice!
  
 
 
 
 
 
 
  
 
 
 Maria Louie Chiana Mutia 
 
30 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I was looking for an apartment and working with Amy has truly been a great experience. She is very responsive, proactive, and is always on top of things. She makes sure that she knows and understands what you’re looking for and will give options and suggestions based on that. I like that she is enthusiastic and very helpful. She works quick and is great at what she does.
  
 
 
 
 
 
 
  
 
 
 Emily Nieva 
 
29 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
James was beyond helpful. I found myself in a stressful position and James took the stress away. He was timely, honest, organized and knowledgeable about the different neighborhoods in Chicago. He checked in everyday with me and helped me find the perfect fit.
  
 
 
 
 
 
 
  
 
 
 Kyle Walsh 
 
28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Becca Premo is unequivocally one of the best in the business. I was in a real pinch trying to find a place within a couple of weeks, and she presented me with fantastic options that didn’t even show up in my Zillow searches.

I distinctly remember her being knee-deep in a rom-com when she paused everything to help me find a place. While her taste in movies is questionable, her ability to navigate the wild Chicago real estate market is second to none. That pretty much sums up the level of attention she gives her clients. Her patience with my laundry list of demands and my taste, which my budget couldn’t always justify, was remarkable. She genuinely makes you feel like she’s searching for a home for herself.

To top it all off, she’s an absolute charmer who helped me land a great deal that I didn’t even know was possible. I love my new apartment, and I have no one but her to thank.

Also, I’m pretty sure she’s tall enough to dunk, which is pretty baller.
  
 
 
 
 
 
 
  
 
 
 James Vladislav Day 
 
28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Isabella helped me find my dream apartment, even tho I had to move very soon she helped us find such an amazing steal, if anyone is moving to Chicago and needs to find an apartment she is hands down the best in the city not even close. I talked to 5 other brokers in the city, no one would take me because I needed to move within a week, Isabella said I can find you something, she gave me a list of at least 30 different apartments, I feel bad because I made her job so difficult but she still had a smile on her face and was delighted we found such a steal of an apartment, she is extremely extremely flexible and knowledgeable, and she got us the absolute best deal possible.  I couldn’t be happier with my apartment, she did such an amazing job. If I could give her 1000 stars I would!!!!
  
 
 
 
 
 
 
  
 
 
 Ashwin Kumar 
 
28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I inquired about an apartment online and was set up with Todd from Hotspot Rentals. Todd went ahead and got me tours for other apartments in various neighborhoods so I could make an informed decision before moving from out of town. He was super helpful and asked questions to leasing offices that would ensure I was set up for success. I ended up signing with one of the units I toured with Todd so 5 stars for him!
  
 
 
 
 
 
 
  
 
 
 Duncan Calvert 
 
28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Matt was an excellent agent! Super responsive and clearly walked me through all stages of the process. Would highly recommend him when in the market for an apartment!
  
 
 
 
 
 
 
  
 
 
 Erin Gregory 
 
28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Eric Hodel was truly exceptional in helping us find an apartment. Within minutes of online inquiry, he gave me a phone call to understand more of what we were looking for. We needed a place ASAP, so Eric showed us two places LITERALLY ONE HOUR LATER. Everything he showed us fit what we were looking for, and we applied for the second place we saw.

Throughout the process, he was communicative, easy to reach, and helped us problem-solve so we could apply and get approved quickly. I would definitely work with Eric again and would absolutely recommend him.
  
 
 
 
 
 
 
  
 
 
 Mariana Ospina 
 
27 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Todd Boergermann helped me finding my new apartment super quick! He was very attentive and knew exactly what I wanted… I highly recommend him. Thank you!
  
 
 
 
 
 
 
  
 
 
 Egor M 
 
27 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Eric was awesome and super helpful!
  
 
 
 
 
 
 
  
 
 
 Allyshia Duberstein 
 
27 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I wasn’t initially planning on finding my new home with a leasing agent, but Todd reached out to me in the middle of my apartment search and I couldn’t be more grateful. With his expertise, professionalism, and efficiency I was able to find the perfect place that checked every single box. Moreover he was so personable and understanding about all of my needs. The entire process was seamless. I will definitely be coming back to Todd at Hotspot rentals the next time I plan to lease!
  
 
 
 
 
 
 
  
 
 
 Nick Mathura 
 
26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Had a great experience - Brendan was excellent and patient with my search. Found me an incredible spot in Chicago near Fulton Market!
  
 
 
 
 
 
 
  
 
 
 Ally Muszynski 
 
26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Amy is the best! Incredibly attentive and communicative, would highly recommend working with her.
  
 
 
 
 
 
 
  
 
 
 Hannah Smith 
 
26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Worked with Cassandra! She was super lovely and helpful. Communication was great and helped my partner and I find our first home together! Highly recommend
  
 
 
 
 
 
 
  
 
 
 Cameron Campman 
 
26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Becca was so nice and helpful, she helped me find my perfect apartment and was great. I’m so glad I had her help!!
  
 
 
 
 
 
 
  
 
 
 Disha Patel 
 
26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Milissa was incredibly professional, responsive, and genuinely invested in helping me find the right place. She took the time to understand what I was looking for,  and made the entire process feel so much easier and less stressful! What really stood out to me was how attentive and patient she was throughout the process. She was always quick to answer my questions, provide helpful advice, and go above and beyond to make sure everything went smoothly. I never felt pressured or rushed into making a decision, which I really appreciated.
  
 
 
 
 
 
 
  
 
 
 Angela Mendoza 
 
25 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I started my apartment search in May and continued until late July. I met James the end of July after 10+ tours with no luck. I initially had a specific place in mind to tour with James but it was taken before we got to go. He asked what I was looking for & immediately had 2 other tours lined up! Both of those were pretty successful as it ended up being the two my roommate & I wanted to settle on. We ended up going with the first apartment that James knew would fit our needs. After we applied he helped follow up & continued checking in. Truly felt cared for
10/10 experience, truly couldn’t be more grateful!
  
 
 
 
 
 
 
  
 
 
 Troy P. Teo 
 
25 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I had a great experience working with James! Based on my requirments and busy schedule, he was able to help find my new apartment within a week all while being helpful and patient. He was always responsive ( even after office hours), super easy to work with, and provided really good advice!!  I'm so grateful for all of his help!
  
 
 
 
 
 
 
  
 
 
 Samy Hocini 
 
25 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
2nd time now I'm working with Olivia and she never disappoints! She understood what I needed and found exactly what I was looking for very quickly, again. Thank you
  
 
 
 
 
 
 
  
 
 
 Campbell 
 
25 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Olivia was the greatest! Relocating from Columbus to Chicago, I was super overwhelmed with how many apartment options there were and how different apartment hunting is in Chicago.

She was extremely knowledgeable and prepared an amazing itinerary for me and my fiancé to tour when we came to visit to find a place to live.

10/10, highly recommend working with her if you are relocating to Chicago.
  
 
 
 
 
 
 
  
 
 
 Kim Allen 
 
24 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I want to sincerely thank James for all of his hard work and dedication in helping me find my home. He went above and beyond to make every viewing experience comfortable, often arranging four or five apartments for us to see.

When we ran into an obstacle, James reassured me to let him do his job and that he would figure it out—and he did exactly that. His patience, professionalism, and genuine care made me feel like family, especially during such an important transition in my life. I truly appreciate everything he did and am so grateful for his support.
  
 
 
 
 
 
 
  
 
 
 Yevheniia Cardiel 
 
23 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
James was absolutely wonderful to work with! He was friendly, professional, and incredibly easy to communicate with throughout the entire process. He listened to what we were looking for and helped us find the perfect apartment in just two days! We truly appreciate all his help and would highly recommend James to anyone looking for a new home.
  
 
 
 
 
 
 
  
 
 
 Christian 
 
22 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
James was wonderful and super helpful with our apartment search. He ended up finding us the perfect place that met and surpassed all of our requirements!
  
 
 
 
 
 
 
  
 
 
 Jonah Hart 
 
22 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Had a great experience with James Dale at Hotspot. Helped my roommate and I find our dream spot in the West Loop within days of connecting. 100% recommend.
  
 
 
 
 
 
 
  
 
 
 Asa Barnard 
 
21 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Amy was super responsive to my inquiry and was able to find me a spot in just a matter of days! I was having a hard time finding good spots in the neighborhoods I was looking at as I am moving from out of state, so I'm really glad I stumbled onto this service. It really took the guesswork out of this stressful process. I would definitely recommend this to anyone moving into the city. Thank you, Amy!
  
 
 
 
 
 
 
  
 
 
 Mayank Raj 
 
21 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I worked with Vatsal Patel at Hotspot Rentals while looking for a place near UIC, and I honestly could not have asked for better help. I was moving to Chicago from out of state with a tight timeline and very little idea of the neighborhoods, and he was patient with all my questions, even the basic ones.
He listened to what I actually needed instead of pushing me toward whatever was easiest to close. He was quick to respond, straightforward about pricing and availability, and never made me feel rushed into a decision. When I ended up at Presidential Towers, he walked me through the paperwork and follow-ups without me having to chase him for anything.
Moving to a new city is stressful, and having someone who is this genuinely helpful and respectful made a big difference. Thank you, Vatsal. I would strongly strongly recommend him to anyone searching in Chicago
  
 
 
 
 
 
 
  
 
 
 Lillia Vogel 
 
18 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Amy was great! She was super on top of everything and helped me find a great place in a short time span! She is quick to respond, knowledgeable about the area, and goes the extra mile!
  
 
 
 
 
 
 
  
 
 
 Miguel Garcia 
 
18 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
We had an amazing experience working with Todd at Hotspot Rentals! From the very beginning, he was extremely helpful, patient, and attentive to what we were looking for. He always stayed in touch, answered our questions, and made the entire apartment search process much easier and less stressful.

Thanks to Todd, we found an apartment that we absolutely love and that fits what we were looking for. We truly appreciate all the time and effort he put into helping us throughout the entire process.

If you’re looking for an apartment in Chicago, I highly recommend working with Todd. He genuinely cares about helping his clients find the right place. Thank you so much, Todd!
  
 
 
 
 
 
 
  
 
 
 Winnie G 
 
17 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I cannot recommend Todd enough! Apartment hunting in Chicago had honestly started to feel overwhelming, but Todd made the entire process so much easier. He really listened to what I was looking for and was incredibly responsive, patient, and helpful throughout the entire search.

What stood out most was that I never felt like he was just trying to get me into any apartment. He genuinely wanted to help me find somewhere I loved and that actually fit what I was looking for. When we finally found the one, he stayed on top of everything and even reached out to the property immediately after I submitted my application to make sure they knew it was in.

He was also just genuinely fun to work with — personable, encouraging, knowledgeable, and never pushy. Apartment hunting can be stressful, especially when you're balancing budget, location, amenities, and a million other little things, and having someone in your corner throughout the process made such a difference.

I’m SO excited about my new place and genuinely don’t think I would have found it without him. I also have a habit of moving around more than I probably should, so Todd may unfortunately be stuck with me as a repeat client 😂. Whenever the next move happens, I already know who I’m calling.

10/10 experience. If you're apartment hunting in Chicago, I absolutely recommend Todd!
  
 
 
 
 
 
 
  
 
 
 Sarah Connerly 
 
14 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Vatsal was very helpful with advocating for me during the touring process!
  
 
 
 
 
 
 
  
 
 
 Max Eurich 
 
13 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Lala was awesome to work with! She even reached back out to me after 4 months when I returned to the city. Went above and beyond.
  
 
 
 
 
 
 
  
 
 
 Pauline Rose Gut 
 
13 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dave helped us finding a beautiful apartment in Chicago, he understood our needs and always respected what we were looking for. Thanks to him we found and got an amazing apartment, the one we loved the most! He helped us through the entire procedure, until we got the lease. Thank you Dave for your time and your vibrant smile! It was a a pleasure to visit the apartments with you, always a nice word and smile 😃
  
 
 
 
 
 
 
  
 
 
 Jacqui Coleman 
 
12 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
GREAT DOURCE OF INFORMATION….
  
 
 
 
 
 
 
  
 
 
 Isabelle Prentice 
 
12 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Cassandra was extremely helpful throughout the entire apartment search process! She was knowledgeable, responsive, and made finding the right apartment so easy. I really appreciated all of her help and would highly recommend working with Cassandra!
  
 
 
 
 
 
 
  
 
 
 Hongpan Zhang 
 
12 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dave is very nice and provided us many suggestions and helps when we were moving to Chicago.
  
 
 
 
 
 
 
  
 
 
 Daii Gardner 
 
11 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The service was amazing. Mataeo assisted me with my apartment search. He was diligent and considered the criteria for my needs with each apartment. Mataeo communicated and coordinated all locations, fees, assessments, and showings with me every step of the way. He was also very professional and maintained outstanding customer service all throughout the process. Highly recommend!!
  
 
 
 
 
 
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