Excellent5.03978 reviews
5.0
Excellent3978 reviews
Emma Marquis profile picture
Emma Marquis
20 October 2026
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I had an excellent experience working with Olivia. She found me an apartment that met all of my wants and needs, and she was consistently responsive and thorough in answering every question I had throughout the process. Her professionalism, market knowledge, and attention to detail made the search smooth and stress-free. I absolutely recommend Olivia to anyone looking for a dedicated and knowledgeable agent.
J D profile picture
J D
20 October 2026
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After reaching out about an apartment, Milissa Jordan took in my info and what I was looking for. She curated a great group of potential apartments and took me around Chicago to see them all. I’d highly recommend her to anyone looking to lease an apartment in the greater Chicago area. Everything hit my list of wants/needs, and she is an expert on a lot of the different neighborhoods and what they offer.
Cosette Toomajian profile picture
Cosette Toomajian
20 October 2026
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Milissa was amazing! I’m moving to Chicago from out of state, so I had to do my entire apartment search virtually, and she made the process so much easier. She went out of her way to visit multiple apartment buildings for me, sent detailed videos, and was always so helpful and responsive with all of my questions. She really took the time to understand what I was looking for and ultimately helped me find my dream apartment! I couldn’t be happier with my experience and would recommend her to anyone looking for an apartment in Chicago!
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Sriya Revankar
19 October 2026
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Cassandra was wonderful to work with! She was proactive in noticing an offer that fit my needs just right and made sure I had the opportunity to see the place. Throughout the process, she was respectful of my needs and preferences without ever being pushy or discouraging. I really appreciated her attentiveness and would highly recommend her!
Aarthi Eechampati profile picture
Aarthi Eechampati
17 October 2026
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Milissa was a great help! I felt truly heard and helped me find a place within 1 week!! Super quick to respond and answered any questions/concerns I had. She advocated for me in the best way and ensured that I found the perfect place that checked all my boxes!
Kate S profile picture
Kate S
16 October 2026
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Lala was marvelous and made the process a breeze. It was great to have someone to trust to give honest thoughts about a property and its value compared to others in preferred neighborhoods. She was very responsive and being new to the city I especially appreciated her help contextualizing the Chicago rental market.
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Stephanie Liptak
15 October 2026
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Charlotte is the best of the best when it comes to brokers in Chicago! She made apartment hunting so much less stressful by taking the overwhelm out of finding a place that fit my budget and needs. I ended up in a building I love more and more every day! So grateful for her help and couldn’t recommend her enough!
Dylan profile picture
Dylan
14 October 2026
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Milissa is the absolute BEST! I learned that I would be moving to Chicago for work on short notice and was coincidentally in town visiting last weekend. Within two days, Milissa and I were able to schedule numerous tours in different areas and she was able to answer all my questions while also asking key questions to leasing agents showing her experience and savviness within the industry. She is extremely responsive and is able to move FAST. I cannot sing her praises enough and highly recommend her to anyone looking for a new home. Five stars no question!
Nate Anderson profile picture
Nate Anderson
14 October 2026
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Becca was great. I told her what I was looking for and she booked 4 tours. They were all exactly what I was looking for! Found the apartment I wanted within the 4 tours. she was super helpful answering any questions I had through the application process. Overall very friendly, helpful and efficient! I would highly recommend her
Andrew Iwaszkiewicz profile picture
Andrew Iwaszkiewicz
13 October 2026
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Brendan is awesome, takes your needs, wants, and feedback and curates a personalized list of places you’d actually be interested in seeing. Highly highly recommend connecting with Brenden for your next apartment/condo search
Anum Qadri profile picture
Anum Qadri
9 October 2026
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I worked with Dave, Dwight and Matt (for separate properties) and they were all fantastic. Friendly, knowledgeable and very thorough in their work. Highly recommend!
Nate profile picture
Nate
8 October 2026
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Eric was absolutely amazing to work with! Could not be happier with our entire process and final choice because of him. I will definitely be using Hotspot and Eric again next time.
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rheanna wey
8 October 2026
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I’ve had two excellent experiences with Lala. She helped me find my current apartment and later reached out before my lease ended to see if I planned to renew. After a job change, I needed to relocate, and she supported me through finding my next place. I’m indecisive, and she never rushed me. She even revisited the apartment I chose so I could see it again before signing. I highly recommend working with her.
Daniela Lorenzo profile picture
Daniela Lorenzo
8 October 2026
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My contact was with Sara, and my experience truly incredible. She handled the contact with the apartment buildings we were going to tour and was super transparent throughout the whole thing. I had a tight move in date and after I chose one of the buildings she calmed me down and helped me get answers for my application. If you need anyone to help, this is her!! Would recommend 100%
Jackson Spencer profile picture
Jackson Spencer
8 October 2026
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Eric was incredible! I changed my apartment preferences the day of the showing and he immediately provided options that fit my budget and needs! He was very responsive to questions and was honest with me throughout the entire process. If you need a realtor to rent or buy, go with Hotspot!
fidha nazreen profile picture
fidha nazreen
8 October 2026
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Milissa was amazing and helped me find an amazing apartment in my budget, catering to all my demands!!
Anna Batz profile picture
Anna Batz
7 October 2026
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Dwight is very responsive and friendly! Great to work with.
Izzy Bradley profile picture
Izzy Bradley
7 October 2026
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Isabella was such a help finding my boyfriend and I our first apartment. We were able to sign a lease within just a few weeks that had everything we were looking for! She is kind, understanding, knowledgeable, and supported us the entire time. Truly an amazing leasing agent and I would recommend her to anybody that asks!
Ahmad Elbella profile picture
Ahmad Elbella
7 October 2026
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Olivia was exceptional and immensely dedicated in finding me an apartment that fit all my needs. She was readily available at any time of day and communication is her forte. Truly has your best interest at heart and isn't afraid to keep it honest. Highly recommend and can think of no one better to have helped my search - it was truly my pleasure.
Jen Janko profile picture
Jen Janko
7 October 2026
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I can’t recommend James enough! I had some specific requirements, including on-site parking and an in-unit washer and dryer at a reasonable price, which can be difficult to find. From the very beginning, James made the entire process feel easy. He was incredibly knowledgeable about the neighborhoods, the buildings, and the little details I wouldn’t have thought to ask about. Somehow, every question I had, he already had an answer for. He took the time to understand exactly what I was looking for and made sure every unit we toured actually met my requirements. He even showed me additional options within the same buildings so I could compare and make the best decision. What really stood out to me was how many options he was able to find because of his connections and knowledge of the Chicago market. I never felt like I was being pushed toward whatever was easiest to find — he genuinely listened to what I wanted and worked to find what I truly desired. Beyond being extremely knowledgeable and professional, James was warm, kind, and incredibly patient throughout the entire process. We even grabbed coffee together at the start of our first day and started the apartment hunt from there, which made the experience feel much more personal and enjoyable. Apartment hunting can be stressful, but having someone like James in your corner makes such a difference. I’m so glad I had the opportunity to work with him and would absolutely recommend him to anyone looking for an apartment in Chicago!
Connor Feige profile picture
Connor Feige
7 October 2026
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Great experience with hotspot. Isabella was very helpful and responsive!
Medinat Ayodele profile picture
Medinat Ayodele
6 October 2026
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Max was great and made the entire process seamless! He helped me find the perfect apartment in a short amount of time, and two months later, I’m still so happy with my choice. Highly recommend working with him!
Salim Othman profile picture
Salim Othman
6 October 2026
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I’ve worked with Hotspot before, but working with Olivia exceeded all expectations. We had a short window to notify our building, a specific budget, and a lot of requirements. Olivia met them all! Definitely recommend asking for her specifically.
Sydney Peters profile picture
Sydney Peters
5 October 2026
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Jennifer was phenomenal! She was so sweet, helpful and patient with me. As a first time renter I really valued her positivity and her guidance in this process.
Joshua Thomas profile picture
Joshua Thomas
4 October 2026
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Worked with Todd. He was a great help and very knowledgeable about the city and potential properties. Very easy to work with and extremely patient. Currently in my dream apartment right now thanks to him.
Ellison Mathews profile picture
Ellison Mathews
3 October 2026
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Amy was very helpful with my apartment process!
Mahima Walia profile picture
Mahima Walia
2 October 2026
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My experience working with Becca was nothing short of excellent. She was always one step ahead of the game to ensure the best options were found and toured for you. Becca especially deserves praise for quick turnaround times and consistent/kind communication. She directly answered questions and gave perspectives that were extremely useful. Honestly, best agent I could have asked for! Thanks Becca, you’re the best! :)
Zariah James profile picture
Zariah James
2 October 2026
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I cannot say enough wonderful things about my experience working with Todd. Apartment hunting can be such a stressful and overwhelming process, but from the very beginning, he made me feel supported, heard, and genuinely cared for. Todd was incredibly patient, responsive, and understanding throughout the entire process. He answered all of my questions and never made me feel pressured or rushed into making a decision. Even when things became stressful or complicated, Todd remained encouraging and reassuring, which meant so much to me. What stood out most was how much he truly went above and beyond to help me find the right place. I never felt like I was just another client; he made the process feel personal and were always willing to advocate for me and help me navigate each step. I am so grateful to have had someone so kind, knowledgeable, and supportive by my side during such an important transition. If you are looking for a realtor who genuinely cares about their clients and will be there for you every step of the way, I highly recommend Todd. Thank you so much for making what could have been a stressful experience feel so much easier and more manageable!
Lauren Bice profile picture
Lauren Bice
1 October 2026
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Jennifer was amazing! She sent me so many options in my price range that hit all my requirements in such a short amount of time. Without her I wouldn’t have found the perfect place. Thanks again!!!
Tayssir Ben Ali profile picture
Tayssir Ben Ali
1 October 2026
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Dave was phenomenal to work with - he was responsive, attentive, and very personable. I was coming in from out of town and had very limited time to tour apartments, so I was not expecting to find something right away. With his help, I found the perfect place and was able to secure a lease within a couple of days. This is a testament to his knowledge of the city and all it has to offer in terms of rentals. He knew leasing agents by name and was able to share facts and details about each neighborhood and property that helped inform and guide my decision-making. Above all, you can tell that Dave really cares about what he does and his clients. Lovely to chat to and as friendly as ever, I had a great time working with Dave and would recommend his services to anyone looking for a place in Chicago. Thank you, Dave!
Tyler Barr profile picture
Tyler Barr
1 October 2026
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Working with James was an absolute pleasure. He was incredibly helpful throughout the entire apartment search process, showing me places that matched my criteria perfectly. We spent the whole day touring apartments, and he was knowledgeable, communicative, and always available to answer questions. What really stood out was how friendly and personable he was, along with his extensive knowledge of the city and different neighborhoods. He took the time to understand what I was looking for, offered thoughtful advice, and made the entire process feel easy and enjoyable rather than stressful. Most importantly, thanks to his guidance and expertise, I found a great apartment and got the keys to my new spot. I highly recommend James to anyone looking for a dedicated, knowledgeable, and genuinely supportive real estate agent.
Kendall Rollman profile picture
Kendall Rollman
1 October 2026
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Isabella is the best! She was so helpful in helping us on our apartment search and was so good with communicating along the way! Would absolutely recommend using her to help you find the best apartment for you!
Karina profile picture
Karina
30 September 2026
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Sara made finding our new apartment an amazing experience! She was professional, attentive, and truly listened to what we wanted. She jumped right in and helped us find the perfect place in such a short time. Her care and effort made the process easy and stress-free. We’re so excited about our new apartment and couldn’t recommend Sara more!
Megan Mato profile picture
Megan Mato
30 September 2026
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Eric was super helpful throughout the entire apartment search process from scheduling tours all the way through to signing the lease. I had a super tight timeline and he was able to find places with availability and support through the entire process to ensure everything went smoothly and stayed on time. Highly recommended!
Aline profile picture
Aline
29 September 2026
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Dave Sheehan is a great broker to work with! He was professional, respectful, responsive, and very easy to communicate with. I really appreciated his professionalism and would be happy to work with him again!
Renee Denslow profile picture
Renee Denslow
29 September 2026
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Jenny is above and beyond. From beginning to end she is a touch of class. We could tell she was truly concerned with finding the perfect place for us! She had a deep knowledge of the Chicago area and she clearly has a passion for helping people find their next home!!
Hannah Buzicky profile picture
Hannah Buzicky
29 September 2026
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Isabella is the best and she will find you the best apartment! Definitely work with her if you are new to the city or looking for your new dream apartment in Chicago!!
Chrisheka Daniels profile picture
Chrisheka Daniels
29 September 2026
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Becca was awesome ! She showed me some great apartments and was really easy to get in contact with. You won’t regret working with her !
Xavier Anglin profile picture
Xavier Anglin
28 September 2026
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I had a really great experience working with Olivia during my apartment search. I knew the area I wanted to stay in and had a pretty specific idea of what I was looking for, and she was able to source some really good options for me. Olivia ended up finding me a really unique loft style apartment that I was honestly obsessed with as soon as I saw it. It exceeded my interests and she was very swift in ensuring I locked in a great monthly rental rate. She was always responsive, easy to work with, and actually listened to what I wanted instead of just sending me random listings. I’m really happy with how everything worked out and would definitely recommend Olivia to anyone looking for a new place!
Kireeth Karunakaran profile picture
Kireeth Karunakaran
28 September 2026
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Our realtor, Brianna, was extremely diligent and helpful throughout our process. She was able to help us find places that matched our exact preferences and price range. She also went out of her way to answer any and all questions we had. 10/10.
Rugare Hayes profile picture
Rugare Hayes
27 September 2026
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Associate Dwight Richardson went above and beyond. He was extremely detailed and professional. I will recommend him and his services, as well as seek him out in the future if there is need.
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Dorian Dorsey
27 September 2026
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I’ve had an amazing experience working with Mateo and Milissa for an amazing experience! They were so professional and I can’t wait to work with them again in the future.
Margaret Wang profile picture
Margaret Wang
26 September 2026
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Dwight was great to work with! Was extremely responsive throughout the day and night :)
Ashley Roberts profile picture
Ashley Roberts
25 September 2026
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Olive was amazing to work with. She took the time to connect prior to my visit to Chicago, so she understood exactly what I was looking. She made herself available at all times of the day and night, given the time difference and the short window we had available to find something. She was extremely knowledgeable, and was able to leverage her own experience, which I valued very much. She was a pleasure to work with, and will definitely be someone I would recommend, and stay connected with for further needs in finding somewhere to live.
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Sana Madhavan
25 September 2026
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Jenny was amazing throughout the process she found me a great deal at Wolf Point, which I thought was previously outside my budget! There were many obstacles with my credit history that she helped me sort out and I’m glad I discovered that and that this process also helped me clear it for the future! Jenny communicated with my consistently and regularly throughout my appt application and I’m very excited to finally move into the city:)
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Winston Rowley
25 September 2026
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Eric is a rockstar - My old lease was ending and I had been struggling with some health stuff/memory issues so was worried that finding a new place would be a chore. Eric was patient with me and made sure each of the places we looked at had what I was looking for. He’s also very personable and makes the entire process painless. Definitely recommend Eric for anyone looking for a new home!
Amra Rausche profile picture
Amra Rausche
25 September 2026
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Sara is a very knowledgeable, kind and respectful professional. She respected my instructions, valued my time and ultimately found me a place of my dreams!
Grace Rempel profile picture
Grace Rempel
24 September 2026
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Jenny was super helpful with the process of finding a place that fit my criteria and assisting me along the way through the leasing process!
Jose De Paz profile picture
Jose De Paz
24 September 2026
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What a pleasure it was to have James Dale by my side in the quest for a new apartment. After weeks of trying to find one, it was only upon connecting with him I found the apartment I was looking for in less than 48 hours. His spark to connect, and attention to detail checked off every thing I wanted when it came to finding a place in the city. I thought I looked everywhere when it came to the spots I thought I wanted to live in, but he found one I didn’t even know existed. I would recommend James to anyone who is looking to move!
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Yomi Adey
20 September 2026
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I honestly couldn’t have asked for a better person to help me find my apartment. I was on a really short timeline and had a lot of things I was looking for, so I know I probably wasn’t the easiest client, but James was incredibly patient with me through the entire process. He never made me feel rushed or pressured, even when I changed my mind, had a million questions, or wanted to see different options. He genuinely listened to what I wanted and was always willing to go the extra mile to help me find the right place. What I appreciated most was how easy and comfortable he made the whole experience feel. Apartment hunting can be stressful, especially when you’re on a deadline, but having James there made such a huge difference. I’m really grateful for all his help and patience, and I would 100% recommend James to anyone looking for an apartment. He’s someone who genuinely cares about his clients and wants to make sure they’re happy with where they end up!
Zachary Mitchell profile picture
Zachary Mitchell
20 September 2026
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Todd was fantastic to work with. Couldn’t have been happier with the options he chose for me to tour.
Noah Swan profile picture
Noah Swan
18 September 2026
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Eric did a great job helping us find buildings in West Loop and navigating questions for the leasing agent during tours. Took a lot of effort out of our hands
Alex Carranza profile picture
Alex Carranza
17 September 2026
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Got the chance to meet with Becca recently and this woman took EVERYTHING into account when helping me find my next home. And don’t get me started on her communication skills. Don’t sleep on my girl Becca because she will get you right. There should truly be more agents like her. Thank you for all your hard work. Will definitely be recommending her to my friends if they ever need someone to help them find their next new adventure in the Chicago area. Forever grateful.
Elton Frederick profile picture
Elton Frederick
17 September 2026
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Working with Jacqueline was amazing. Called her last minute, she was super knowledgeable with the apartments in the area, and staff, went and toured the same day, completed the application, and moved in. Would highly recommend and use again in the future!!
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Christina Cervantes
16 September 2026
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We had such a great experience working with Dave at Hotspot Rentals! From the beginning, he was incredibly responsive, knowledgeable, transparent, and genuinely listened to what we were looking for. What I appreciated most was that we never felt pressured. We’re flexible on timing and really just waiting for the right apartment to come along, and Dave completely understood that. He helped us explore different options, coordinated tours, followed up directly with buildings on our behalf, and continued sending along helpful information, pricing, and availability without ever making us feel like we needed to make a decision before we were ready. Apartment hunting in Chicago can be overwhelming, and Dave made the process feel so much easier. He’s professional, personable, honest, and clearly cares about helping his clients find the right fit rather than simply closing a deal. I would absolutely recommend Dave to anyone looking for an apartment in Chicago. We’re so appreciative of all his help!
Mitchell Miner profile picture
Mitchell Miner
15 September 2026
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I genuinely could not have asked for a better experience working with Olivia. Moving to a new city is already stressful enough, and she made the whole apartment search feel ridiculously easy. She actually listened to what I was looking for, was super responsive whenever I had questions, and never made me feel like I was being rushed into a decision. What stood out most was that it felt like Olivia actually cared about finding me a place I’d be happy living in, not just getting a lease signed. I ended up finding a place I absolutely love, and looking back, I’m really glad I had her helping me through the process. If you’re looking for someone who’s responsive, easy to work with, and genuinely has your best interest in mind, I’d 100% recommend Olivia!
Jim Root profile picture
Jim Root
15 September 2026
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Ended up working with Olivia to find a place, and she was extremely helpful. Found a great unit/building quickly, gave an immediate virtual tour, and helped get the process signed, sealed and delivered. Would recommend
Nadia Mohiuddin profile picture
Nadia Mohiuddin
14 September 2026
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Olivia was amazing to work with! She really worked with us to understand our requirements for our new home and was very timely in her communication. We are moving from out of state, so she also scheduled all of our tours and attended them in person for us and video called us to show us each place. I also appreciate her honest opinions and useful feedback!
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Melissa Wicklow
14 September 2026
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Sara was absolutely fantastic to work with and went above and beyond for us! We were completely overwhelmed by the apartment search and the need to get our daughter settled quickly. After spending countless hours searching online ourselves, Sara reached out to me—and we are so grateful she did. Sara has incredible knowledge of the Chicago Loop and guided us through several options that matched our needs. She truly listened to what we were looking for and thought outside the box to help us find the perfect fit. Our top priority was finding a safe, secure building for our 20-year-old daughter, who would be living on her own while attending school. We also needed the right location, amenities, and a management team known for providing excellent service. Sara found options that checked all the boxes. Her communication skills and knowledge of the area were exceptional. Honestly, without her, I don’t think we would have found the building we ultimately chose. She helped us discover a unit with nearly double the square footage we had been considering, in a clean, well-managed building where we felt completely comfortable signing a lease for our most precious commodity—our daughter. Thank you, Sara, for making what felt like an overwhelming process so much easier and for helping us find the perfect place for this exciting new chapter! If you’re looking for a leasing agent who responds to every concern and provides a stress-free experience instead of the dizzying process of searching online, Sara is fantastic!
Simon Sanchez profile picture
Simon Sanchez
14 September 2026
Trustindex verifies that the original source of the review is Google.
While apartment hunting I accidentally called Todd about an apartment listing I saw online. I mainly wanted to ask a question about the listing, but that call lead into him offering his services to find me apartment. Honestly at first I was not interested. I thought I can find a place myself and really don’t need the help. Though over two weeks of searching extensively and filtering to my needs, it has proven difficult. Either places I liked went with a different applicants or places just didn’t fit what I wanted. Todd was confident he find me an apartment with that fits in my budgets and needs my needs. I said why not, it’s not going swell for me. Gave him the okay, informed him that if there’s place I’m not into I will vocalize it and I don’t want convinced on a place. He said not his thing and welcomed me to vocal about anything good or bad. Also told him I’m bringing my dog since he’s gotta like the place too. (He’s also well behaved that people think he’s a service dog) We setup a date to look at some apartments and Todd checked in with me few times beforehand on what he found and other items. He found 4 places to show me and again I didn’t have high hope for this. This past weekend we saw them all and I applied for one of the places on the spot, was not expecting that one bit! Todd was so helpful throughout the showings and filling the gaps on questions. All the places he found were quite nice and stayed within my budget Todd was pleasant surprise and my dog liked him a lot too. I will defiantly recommend Todd to friends and family in the future.
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Tyler Drake
12 September 2026
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Lola was amazing!! Super helpful, and knowledgeable. Also was very quick to setup tours for me. A+ will use her services again
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Gabriella Gergely
11 September 2026
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Lala is the best 🙌 She understood what I was looking for and was very communicative throughout my search. She’s a genuinely kind and helpful person. Would definitely work with her again in the future!
Rohin Devanathan profile picture
Rohin Devanathan
11 September 2026
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Worked with Isaac to find new apartment rental. Isaac was super helpful and guided me through multiple options. Highly recommend if you're looking for a new lease.
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olakunle ishola
11 September 2026
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The process was really smooth and exceptional 👌🏽
Eugene Jang profile picture
Eugene Jang
11 September 2026
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Dave has been an incredible and pleasant person to find apartments with. He really pays attention to detail, listens well, and doesn't beat around the bush when it comes to apartments. He constantly kept my criteria in mind when we were looking for apartments. Although I didn't find an apartment with him due to timeline constraints and other circumstances, we went on apartment viewings and he has shown me incredibly spectacular places that I would've absolutely loved to have lived in. Dave is absolutely 'The Guy' for finding apartments.
Rik Newtson profile picture
Rik Newtson
10 September 2026
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James did a wonderful job of helping me lease an apartment. Haven’t been a homeowner all of my life, I was very picky about finding the right apartment, But James tolerated me and guided me to one. I think I will like very much. I recommend hotspot and in particular, James.
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Jeswell Mathew
10 September 2026
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Had a pleasant experience working with Brendan, he was pretty flexible with the apartment hunt and kept the experience smooth. He made sure to gather all the information needed to help me compare the apartments we toured.
Adelaida Kim profile picture
Adelaida Kim
10 September 2026
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Dave Sheehan was wonderful to work with throughout my apartment search. He was personable, patient, and knowledgeable, and he always responded quickly to my questions. I appreciated how helpful and attentive he was throughout the process. I would recommend Dave to anyone looking for a new home.
Maria Diaz profile picture
Maria Diaz
10 September 2026
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Vatsal did Exceptional work. He was Extremely Helpful. Would recommend a thousand times over!!!
Kiara Grant profile picture
Kiara Grant
9 September 2026
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Cassandra was absolutely amazing to work with. She was professional, knowledgeable, and responsive throughout the entire apartment search process. She took the time to understand what I was looking for and helped me find the perfect place. Her communication and commitment was excellent, and she made the experience smooth and stress-free. I highly recommend Cassandra to anyone looking for a rental. Thank you for your outstanding service.
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Olha Brows
8 September 2026
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Great service!! Would use again and again
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eddie mm
8 September 2026
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Becca really did the most to help me find the apartment of my dreams I really appreciate it, I work in a similar field and I feel like she went above and beyond and did her job with the best of intentions and effort I really appreciate it.
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Mig Gam
8 September 2026
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Dave was very helpful and patient in my search. He was very responsive and not pushy at all. He wanted me to find my place, and I did :) Moving/finding an apartment is stressful enough, so having someone to guide was great.
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Tyler Wayne
7 September 2026
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Relocated from another city to Chicago and Todd B made the transition seamless! He was able to find multiple apartments ind different neighborhoods that fit my budget with the amenities I was looking for. He was very knowledgeable about each neighborhood and an overall pleasure to work with! 10 out of 10 no notes!!
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Rachel Harrell
6 September 2026
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Isabella was extremely responsive, efficient, and helpful in finding me my dream apartment! Highly recommend.
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Brandon Morales
6 September 2026
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James made finding the perfect apartment for us so easy. He listened to what we were looking for and found us something even better than what we hoped!
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Raven Willis
4 September 2026
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Olivia has been extremely helpful throughout my apartment search for my upcoming relocation. She helped me source and tour apartments that fit my budget, my needs and my vibe. When my friends and I came to Chicago to tour for the first time, she was accommodating, kind, and generous with her Chi-town knowledge and recommendations. She's really had my back through the whole process. Moving from NC to Chicago in 60 days for a new job, not knowing anyone, is already overwhelming enough so her support has made things a lot easier!
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Sijia Xu
4 September 2026
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Dave was great to work with and helped me find my apartment. He was very responsive throughout the entire process, always quick to answer my questions and provide updates. He made the apartment search much easier and less stressful. I really appreciated his help and would definitely recommend him!
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Ayesha Malik
3 September 2026
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We had such a great experience working with LaLa to find our apartment! She was incredibly helpful, patient, and responsive throughout the entire process. She listened to what we were looking for, answered all of our questions, and made apartment hunting so much less stressful. We absolutely love the apartment we found and are so grateful for all of her help.
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Denne Adams
3 September 2026
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Nada is fantastic. Professional, quick to respond, and she actually listened. Every place she showed me was on target instead of a wasted afternoon. She's also just a genuinely warm, kind person to work with. Highly recommend.
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Adriana Ortega
1 September 2026
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I have to highlight the extreme help I received. I found my space in 1 day 💕
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Cameron Jadali
1 September 2026
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Todd was the absolute best in helping me find my dream apartment in Chicago! He had an excellent schedule ready for me, great rapport with the building employees we met, and just made the whole process fun and way less stressful! 14/10 would recommend!
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Ellie Olson
31 August 2026
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Milissa was amazing! Thank you for everything!!
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Avanti Brown
31 August 2026
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Dave was super helpful with helping us tour apartments! He was very knowledgeable and gave great advice!
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Maria Louie Chiana Mutia
30 August 2026
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I was looking for an apartment and working with Amy has truly been a great experience. She is very responsive, proactive, and is always on top of things. She makes sure that she knows and understands what you’re looking for and will give options and suggestions based on that. I like that she is enthusiastic and very helpful. She works quick and is great at what she does.
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Emily Nieva
29 August 2026
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James was beyond helpful. I found myself in a stressful position and James took the stress away. He was timely, honest, organized and knowledgeable about the different neighborhoods in Chicago. He checked in everyday with me and helped me find the perfect fit.
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Kyle Walsh
28 August 2026
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Becca Premo is unequivocally one of the best in the business. I was in a real pinch trying to find a place within a couple of weeks, and she presented me with fantastic options that didn’t even show up in my Zillow searches. I distinctly remember her being knee-deep in a rom-com when she paused everything to help me find a place. While her taste in movies is questionable, her ability to navigate the wild Chicago real estate market is second to none. That pretty much sums up the level of attention she gives her clients. Her patience with my laundry list of demands and my taste, which my budget couldn’t always justify, was remarkable. She genuinely makes you feel like she’s searching for a home for herself. To top it all off, she’s an absolute charmer who helped me land a great deal that I didn’t even know was possible. I love my new apartment, and I have no one but her to thank. Also, I’m pretty sure she’s tall enough to dunk, which is pretty baller.
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James Vladislav Day
28 August 2026
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Isabella helped me find my dream apartment, even tho I had to move very soon she helped us find such an amazing steal, if anyone is moving to Chicago and needs to find an apartment she is hands down the best in the city not even close. I talked to 5 other brokers in the city, no one would take me because I needed to move within a week, Isabella said I can find you something, she gave me a list of at least 30 different apartments, I feel bad because I made her job so difficult but she still had a smile on her face and was delighted we found such a steal of an apartment, she is extremely extremely flexible and knowledgeable, and she got us the absolute best deal possible. I couldn’t be happier with my apartment, she did such an amazing job. If I could give her 1000 stars I would!!!!
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Ashwin Kumar
28 August 2026
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I inquired about an apartment online and was set up with Todd from Hotspot Rentals. Todd went ahead and got me tours for other apartments in various neighborhoods so I could make an informed decision before moving from out of town. He was super helpful and asked questions to leasing offices that would ensure I was set up for success. I ended up signing with one of the units I toured with Todd so 5 stars for him!
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Duncan Calvert
28 August 2026
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Matt was an excellent agent! Super responsive and clearly walked me through all stages of the process. Would highly recommend him when in the market for an apartment!
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Erin Gregory
28 August 2026
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Eric Hodel was truly exceptional in helping us find an apartment. Within minutes of online inquiry, he gave me a phone call to understand more of what we were looking for. We needed a place ASAP, so Eric showed us two places LITERALLY ONE HOUR LATER. Everything he showed us fit what we were looking for, and we applied for the second place we saw. Throughout the process, he was communicative, easy to reach, and helped us problem-solve so we could apply and get approved quickly. I would definitely work with Eric again and would absolutely recommend him.
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Mariana Ospina
27 August 2026
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Todd Boergermann helped me finding my new apartment super quick! He was very attentive and knew exactly what I wanted… I highly recommend him. Thank you!
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Egor M
27 August 2026
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Eric was awesome and super helpful!
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Allyshia Duberstein
27 August 2026
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I wasn’t initially planning on finding my new home with a leasing agent, but Todd reached out to me in the middle of my apartment search and I couldn’t be more grateful. With his expertise, professionalism, and efficiency I was able to find the perfect place that checked every single box. Moreover he was so personable and understanding about all of my needs. The entire process was seamless. I will definitely be coming back to Todd at Hotspot rentals the next time I plan to lease!
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Nick Mathura
26 August 2026
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Had a great experience - Brendan was excellent and patient with my search. Found me an incredible spot in Chicago near Fulton Market!
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Ally Muszynski
26 August 2026
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Amy is the best! Incredibly attentive and communicative, would highly recommend working with her.
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Hannah Smith
26 August 2026
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Worked with Cassandra! She was super lovely and helpful. Communication was great and helped my partner and I find our first home together! Highly recommend
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Cameron Campman
26 August 2026
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Becca was so nice and helpful, she helped me find my perfect apartment and was great. I’m so glad I had her help!!
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Disha Patel
26 August 2026
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Milissa was incredibly professional, responsive, and genuinely invested in helping me find the right place. She took the time to understand what I was looking for, and made the entire process feel so much easier and less stressful! What really stood out to me was how attentive and patient she was throughout the process. She was always quick to answer my questions, provide helpful advice, and go above and beyond to make sure everything went smoothly. I never felt pressured or rushed into making a decision, which I really appreciated.
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Angela Mendoza
25 August 2026
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I started my apartment search in May and continued until late July. I met James the end of July after 10+ tours with no luck. I initially had a specific place in mind to tour with James but it was taken before we got to go. He asked what I was looking for & immediately had 2 other tours lined up! Both of those were pretty successful as it ended up being the two my roommate & I wanted to settle on. We ended up going with the first apartment that James knew would fit our needs. After we applied he helped follow up & continued checking in. Truly felt cared for 10/10 experience, truly couldn’t be more grateful!

Pet Fees, Pet Rent, & Pet Deposits: A Chicago Renter’s Guide to What You’ll Actually Pay

Key Takeaways

  • 68% of Chicago buildings charge both a one-time pet fee and monthly pet rent (Hotspot Rentals Survey of 76 buildings, 2026).
  • Refundable pet deposits are almost nonexistent. None of our 76 surveyed buildings collects one.
  • At the buildings that charge both a pet fee and monthly pet rent, your first year total non-refundable costs for one dog usually fall between $650 and $900, and you still have to budget for an upfront admin/move-in fee and your monthly utilities.
  • Illinois HB 5183 would cap pet fees at $350 and pet rent at $35/month if passed. HB 3564, already signed, requires full fee disclosure starting July 1, 2026.
  • When it comes to negotiating on pet fees, timing matters most—renting during winter can improve your chances of flexibility. 

The lease seems perfect. Great location, gorgeous building, dog parks nearby. Then you read the section outlining the pet fees..

$500 non-refundable pet fee. $25 in monthly pet rent. Sometimes a pet screening charge on top of that. These costs are usually covered during the tour, but with so much information coming at you, it’s easy to overlook the total cost.

If $650-$900 in annual fees for one dog feels like a lot to you, you’re not alone. These charges are real, they stack quickly, and they can catch renters off guard.

This guide breaks down exactly what each pet fee means, what’s typical across downtown Chicago neighborhoods, what the 2026 Illinois law says about your rights, and how to negotiate like someone who does this every day.

Already know what you’re looking for? Browse our dog-friendly Chicago apartments and connect with a broker who knows which buildings are actually worth it.

The Three Pet Charges, and Why They’re Not the Same Thing

In our 2026 survey of 76 Chicago building partners, 68% charge both a one-time fee and monthly pet rent, meaning most renters are paying two separate pet charges. Another 29% charge only the one-time fee, and just 3% charge pet rent alone. Here’s what each one of these actually means:

Stacked bar chart showing 68% of surveyed Chicago apartment buildings charge both a one-time pet fee and monthly pet rent, 29% charge only a one-time fee, and 3% charge rent only.
  • Pet Fee is a one-time, non-refundable charge paid prior to or at the time of move-in. Think of it as upfront “pet insurance” for the landlord. Even if your pup or cat never scratches a single baseboard, you won’t see this money again. Most commonly, it’s bundled with your first month’s rent: you’ll owe your prorated rent (minus any concession) plus the one-time pet fee in a single payment.
  • Pet Rent is a monthly surcharge on top of your base rent, every month, for the entire length of your lease. It shows up as an additional line item to your base rent in your resident portal. This is the charge that tends to sneak up on renters when they’re budgeting.
  • Pet Deposit is, in theory, a refundable amount held by the landlord and returned after move-out if your pet didn’t cause damage beyond normal wear and tear. In practice? It barely exists in Chicago’s managed rental market. Not a single one of our 76 surveyed buildings collects a refundable pet deposit. Every one of them uses non-refundable fees instead.

Our 2026 survey of 76 Chicago buildings found zero that collect refundable pet deposits. The industry in this market has fully shifted to non-refundable fees.

If you’ve been budgeting for a refundable deposit you’ll get back someday, it’s best to reset that expectation now. In Chicago-managed buildings, pet charges are a sunk cost.

Pet Fee vs. Pet Rent vs. Pet Deposit: The Nuances Defining the Difference

Same building, same lease, but three completely different charges. Here’s how they stack up in Chicago’s 2026 market:

 

Pet FeePet RentPet Deposit
Refundable?No, gone at move-inNo, ongoing lossYes, in theory. But virtually nonexistent in Chicago buildings
When is it paid?Once, at or prior to move-in (usually with your first rent payment)Monthly, billed with rentOnce, at or prior to move-in
Typical Chicago range$200–$600 per pet$25–$30/month per pet$200–$500 (rare)
What does it cover?General risk: odors, carpet wear, deep cleaningOngoing wear and tear, shared space maintenanceSpecific pet damage: scratched floors, stained carpet, chewed trim
Can you negotiate it?Sometimes, especially on longer leasesSometimes, ask for a cap or a reduced rateRarely applicable
Varies by pet type?Dogs: highest. Cats: often reduced. Small animals: usually freeDogs and cats: usually the same rate. Small animals: rarely chargedUsually standard across pet types when it exists

The “Pet Math”: What You’ll Actually Pay in Chicago

When you rent with a pet in Chicago, you’re rarely paying just one extra charge. You’re paying a stack. Here’s what a realistic first year looks like with one dog:

Year 1 Pet Cost Breakdown: One Dog (Real Example from Arrive Streeterville)

  • One-time pet fee: $500 (non-refundable, due at move-in)
  • Monthly pet rent: $25/month × 12 = $300
  • Pet screening (PetScreening.com): $30/year
  • Year 1 total non-refundable cost: $830

That’s $830 in pet-related charges in year one, and keep in mind you still have to budget for your admin/move-in fee, as well as monthly utilities and perhaps garage parking. 

Have two dogs at that same building? The one-time fee jumps to $750, pet rent doubles to $50/month ($600/year), and screening is $30 per pet. That’s $1,410 in year one for two dogs.

What about a building with slightly higher pet rent? At $30/month per pet with two dogs, you’re paying $720 in pet rent alone over the year. Always ask whether the building charges per pet or uses a flat household rate. That one question can change your budget significantly.

Where You Live in Chicago Also Impacts Pet Costs

Two small dogs relaxing on cushions on a downtown Chicago apartment balcony overlooking the Chicago River and skyline, illustrating what renting with pets in a managed high-rise looks like.

Your choice among downtown Chicago neighborhoods can mean the difference between a $500 non-refundable pet fee and paying little to nothing extra for the exact same dog.

Large managed buildings almost always charge an upfront pet fee plus monthly rent. In smaller or privately owned buildings, especially in areas with fewer large high-rises, pricing structures can vary more widely, and costs may sometimes be lower. Some walk-up buildings may charge only a flat fee or skip pet charges entirely.

There can also be more flexibility in smaller buildings where landlords make decisions directly, while fees in large managed buildings are typically set at the corporate level and harder to negotiate.

While you’re exploring neighborhoods, check out our favorite leash-free dog parks in Chicago and our ultimate guide to dog-friendly apartments in Chicago.

The Fine Print: Breeds, Weight, and Multiple Pets

Two beagles relaxing in the living room of a modern Chicago high-rise apartment with floor-to-ceiling windows overlooking the Chicago Tribune building and L train tracks.

Pet policies go well beyond the dollar amounts. They affect your daily life, your budget at renewal, and whether your specific pet even qualifies. Before you sign anything, here’s what to check and what our survey data actually shows.

Breed Restrictions and Weight Limits

Nearly all managed apartment buildings maintain restricted breed lists, commonly for Pit Bull-type breeds, Rottweilers, Dobermans, German Shepherds, and Akitas. Ask directly whether one exists.

Weight limits are far less common than most renters assume. When limits do exist, they’re typically set at 50, 75, or 100 pounds (sometimes 100 lbs combined for two dogs). And here’s what surprises most people: breed surcharges essentially don’t exist in Chicago’s managed buildings, and weight-based pricing is extremely rare.

Stat callout showing 75% of surveyed Chicago apartment buildings have no weight limit for pets, while only 4% charge higher fees based on dog size.

The more common setup? All dogs cost the same regardless of size. Cats may be priced differently from dogs (often lower). At Arrive Streeterville, for example, the one-time fee is $500 for one dog but $300 for one cat. Among our surveyed buildings, roughly three times as many charge a flat rate per pet rather than pricing dogs and cats differently. Small caged animals like hamsters, fish, and birds are usually fee-free, though you still need to disclose them on your lease.

Always disclose your dog’s actual weight and breed upfront. Misrepresenting either on a lease addendum can void your pet agreement, and that’s an eviction risk you don’t want.

Multiple Pets: Do You Pay Double?

Does having two pets mean double every charge? Usually, yes.

Bar chart showing 70% of Chicago apartment buildings charge full pet fees per pet, 25% offer a discount, and 5% handle multi-pet pricing case-by-case.

Here’s how multi-pet pricing works in practice. At Arrive Streeterville, one dog is a $500 one-time fee, but two dogs cost $750, not $1,000. One cat is $300; two cats are $600. Pet rent stays at $25/month per pet regardless. That building falls in the 25% that offers a break. Most don’t.

The question to ask every building: “Is there a second-pet discount or a per-household fee cap?” And if you plan to get a second pet during your lease, ask whether the fee gets prorated for the remainder of the year.

Fees at Renewal, Screening, and Other Surprises

Renewal costs: Pet rent can rise 10–15% at renewal. Some buildings also charge the one-time pet fee again when you renew. It’s not universal, but it’s common enough to confirm before you sign a renewal offer.

Pet screening and DNA programs: Many professionally managed rental buildings in Chicago–about half of our survey respondents–now require some form of official pet registration, often through a third-party service that costs around $25–$30 per year per pet. In some cases, this process may also include DNA registration for pet waste enforcement. Have your vet records and vaccinations up to date before you apply, and be prepared for additional registration steps depending on the building.

Donut chart showing 50% of surveyed Chicago apartment buildings require pet DNA screening, typically costing $25–$30 per year per pet.

Pet-friendly floors and amenity access: Not every unit in a pet-friendly building is available to pet owners. Some buildings designate specific floors for residents with pets. Ask which elevators, courtyards, and shared spaces allow animals.

Pet-sitting: If you plan to use Rover or pet-sit for family, check the building’s policy. Some buildings restrict temporary animals unless you agree to pay full pet fees and follow the same policies as full-time pet owners.

Concessions: Confirm whether move-in concessions (like one month free) apply to pet rent too, or just base rent.

Don’t just ask “Do you allow pets?” Request the full written pet policy before your tour. You’ll avoid surprises and negotiate from a stronger position.

Chicago Pet Fee Laws: What Renters Need to Know in 2026

For years, landlords could layer pet fees with almost no limits. That’s starting to change. As a Chicago renter in 2026, you have three layers of legal protection: a proposed state cap on what landlords can charge, a signed disclosure law that prevents surprise fees at signing, and a local ordinance that governs how your money is handled after move-out. Knowing all three gives you real leverage.

Illinois HB 5183: The Proposed Pet Fee Cap

Illinois House Bill 5183 would set statewide limits on pet charges. If passed, landlords could charge either a pet fee or pet rent, but not both. Pet rent would be capped at 1% of monthly rent or $35, whichever is lower. Pet fees or deposits would be capped at 15% of the monthly rent or $350, whichever is lower.

As of late March 2026, HB 5183 has been re-referred to the House Rules Committee. It hasn’t passed yet. But renters should track it, especially those renting luxury units where stacked fees are highest. You can follow its status on the Illinois General Assembly website.

Illinois HB 3564: Rental Fee Transparency and Fairness Act

While HB 5183 caps what landlords can charge, HB 3564 tackles surprise fees. This law is already signed and takes effect July 1, 2026. It requires landlords to list all non-optional fees, including pet fees, on the first page of the lease agreement. If a fee isn’t disclosed there, the tenant is not liable for it.

For pet owners, the practical takeaway is simple: a fee that wasn’t in the listing or on page one of the lease cannot legally be introduced at the signing table. If that happens, you now have a law to reference and real grounds to push back.

Your Rights Under the Chicago RLTO

Chicago also has local protections under the Residential Landlord and Tenant Ordinance (RLTO). For renters who pay any kind of refundable deposit (including a pet deposit, in the rare case a building collects one):

  • The landlord must hold the deposit in a separate, federally insured, interest-bearing account in Illinois.
  • After you move out, the landlord has 45 days to return your deposit plus any accrued interest, minus legitimate deductions.
  • If the landlord withholds money for damages, they must provide a written itemized statement and receipts within 30 days.
  • If they miss the deadline or fail to itemize, you may be entitled to the full deposit back, plus two times the deposit amount in statutory damages.

Document your apartment’s condition carefully at move-in and move-out. Timestamped photos of floors, baseboards, doors, and any areas your pet uses regularly make deposit disputes much easier to resolve.

How to Negotiate Pet Fees in Chicago: Tips From the Pros

These tips come directly from Hotspot Rentals leasing agents who regularly help renters navigate pet fees and policies in Chicago buildings.

Pet fees aren’t always set in stone. About 85% of the buildings we surveyed said they’ve never waived a pet fee, but roughly 15% have done it, usually for longer lease commitments or during slower leasing periods. Here’s what actually works:

Donut chart showing 85% of surveyed Chicago apartment buildings have never waived a pet fee, while 15% have done so occasionally or rarely.
  • Time it right. In Chicago’s market, demand tends to dip during the winter months. A landlord sitting on a vacant unit in January is having a very different conversation than one with a waitlist in June.
  • Offer a longer lease. Some property managers will consider waiving the one-time pet fee to lock in a longer-term tenant. Ask directly: “I’m considering a 15 or 16 month lease. Would you waive the pet fee?”
  • Lead with your renter profile. Strong credit, stable income, and two solid landlord references shift the conversation before fees even come up. The stronger your profile looks, the less risk your pet represents to the building.
  • Have your pet records ready. Make sure your vet records and vaccinations are current before you apply. The building requires them, and having everything organized signals that you’re a responsible pet owner.
  • Ask about fees before you tour, not after. Negotiation is significantly harder once you’ve fallen in love with a unit. Get the full written pet policy upfront and start the conversation while the landlord is still in need to fill the apartment.
  • Know which fee to target. Pet rent is harder to waive because it’s built into the building’s monthly revenue model. The one-time pet fee is almost always more flexible. Try there.

14 Questions to Ask Before You Apply

A gray French Bulldog rests on a white couch with a tabby cat peeking over the cushions behind her in a sunlit Chicago apartment living room.

Our agents hear these questions every week. If you’re renting with a pet in Chicago, bring this list to every building tour:

  1. What are the upfront one-time pet fees?
  2. Is there a monthly pet rent? How much per pet?
  3. Is the pet fee charged per pet or per apartment?
  4. What happens if there are pet-related damages after I move out?
  5. Do I pay the one-time fee again if I renew my lease?
  6. Does monthly pet rent increase at renewal?
  7. What if I get a pet during my lease? Can the fee wait until I actually get the animal?
  8. Is there a discounted rate for a second pet?
  9. Are concessions (like one month free) applied to pet rent, or just base rent?
  10. Do I need renters’ insurance with pet liability coverage?
  11. What’s the pet-sitting policy?
  12. Is pet DNA screening required? What does it cost?
  13. Do I pay pet fees again if I transfer to a different unit in the building?
  14. What are the chances the pet fee could be waived?

Don’t Let Pet Fees Catch You Off Guard

Renting with a pet in Chicago isn’t complicated, but it can get expensive fast if you go in unprepared. A one-time pet fee plus monthly pet rent can add up to $830 or more in year one for a single dog. Those numbers are manageable when you know what to expect, which buildings negotiate, and what Illinois law now requires landlords to disclose upfront.

The renters who come out ahead aren’t the ones who fight every fee. They’re the ones who ask the right questions early, understand which charges are fixed and which are flexible, and choose buildings where the pet policy actually makes sense for their budget and their pet. That’s exactly what a Hotspot agent does.

Browse our verified pet-friendly Chicago apartments and connect with a licensed matchmaker who is familiar with this market and knows which buildings are worth your time.

Frequently Asked Questions

How much is a pet deposit in Chicago apartments?

Most Chicago managed buildings don’t charge refundable pet deposits at all. In our 2026 survey of 76 buildings, zero reported collecting one. Instead, expect a non-refundable one-time pet fee of $200–$600 per pet, plus monthly pet rent of $20–$50 per pet. Budget for both, because 68% of buildings charge both simultaneously.

Why do apartments charge pet rent on top of a pet fee?

The one-time fee covers upfront risk: deodorizing needs, carpet treatment, and administrative processing. Monthly pet rent covers ongoing wear and tear from shared spaces like hallways, elevators, and outdoor areas. Buildings view these as separate cost categories, which is why most charge both.

What happens if my pet damages the apartment?

You’ll receive a bill after move-out for any damage beyond normal wear and tear. This is separate from any pet fee or pet rent you’ve already paid, since those charges are non-refundable regardless of whether damage occurs. Document your unit’s condition at move-in with timestamped photos so you can dispute any unfair charges later.

Are pet fees waived for emotional support animals in Chicago?

Yes. Under the Fair Housing Act and the Illinois Human Rights Act, landlords cannot charge pet fees, pet rent, or pet deposits for verified emotional support animals or service animals. Most buildings use PetScreening.com to verify ESA documentation. Note that online-only certificates are generally not accepted. You’ll need documentation from a licensed mental health provider, such as a psychiatrist or therapist. Some buildings go further and verify documentation directly with the provider or require additional forms beyond a standard letter.