Excellent5.03993 reviews
5.0
Excellent3993 reviews
Jack Madsen profile picture
Jack Madsen
28 October 2026
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ASK FOR CHRIS!! My wife and I moved to chicago from out of state earlier this summer. We were incredibly overwhelmed organizing all the apartment tours for a weekend visit to the city, and we happened to stumble across a place that Chris was partnered with. BEST COINCIDENCE EVER. Chris was a super hero when it came to knowing the city, knowing what we were looking for, and finding great options within the constraints that we were working with. Having him with us was like having our own rental lawyer for lack of a better term. Chris knew all the right questions to ask, knew all the things to look for to ensure we had a good experience, and he really took good care of us. He even drove us to each different complex to view the apartments he had organized. With Chris' help we found our current apartment which we could not be more thrilled with. We have been living in this apartment for 2 months now and my wife and I constantly remark at what a good decision it was. THANK YOU CHRIS I know I owed you this review months ago, but just know that we really appreciated your services.
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Monika Krawczyk
28 October 2026
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I manage a property in the South Loop for Greystar, and I've been working with James D. and Azalia for a couple of years now. Hands down, they bring us the best residents. Both of them are professional, give great service, and really know their buildings. They always go above and beyond. I've noticed James takes photos and videos during showings and sends them to his clients so they can remember each apartment. That kind of attention to detail is rare, and I'm so impressed by it. They truly care about the people they work with, and if you're working with them, you're in the best hands. In my opinion, they are two of the best brokers in the city. Hotspot Rentals has been top-notch to work with, and I'm always happy when they send someone our way. Highly recommend!
Ivan Zaytsev profile picture
Ivan Zaytsev
28 October 2026
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Max and Milissa were great. They really helped us find a place we loved and were a pleasure to work with. I would recommend them to anyone looking for an apartment
Cole profile picture
Cole
27 October 2026
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5-star experience every step of the way. Max Martinez was incredibly helpful and managed to help find a great location for me even though I only had one day in the city to tour. Max is the real deal and I wouldn’t have been able to move in such a short timeframe without him!
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Korie B.
26 October 2026
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James made my search for an apartment so enjoyable. I was working on a short timeline, and he delivered. He was patient with my questions, took his time on tours and really paid attention to the details of what I was looking for in my next home. He followed up with me everyday prior to finally signing a lease! Thanks James! You were amazing.
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Pablo Rosario
25 October 2026
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Todd was amazing! He took care of everything and made sure I found an apartment that met all my needs and preferences. He was helpful, attentive, and made the entire process much easier. I truly appreciate his support and would definitely recommend working with him!
Sandy M profile picture
Sandy M
25 October 2026
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We worked with Sara literally from another state, and she was able to find the perfect apartment and we signed in less than 24 hours. We would highly recommend their services!
Dev Dhingani profile picture
Dev Dhingani
24 October 2026
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Amazing help. Dave and Bareun really help find you an apartment and also explains every step clearly. Also just amazing guys!
William Ugalde profile picture
William Ugalde
23 October 2026
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I had been looking for an apartment for months with no luck, and James Dale helped me find one in less than a week! He was great to work with and made the whole process a lot easier. If you're looking for an apartment, I definitely recommend reaching out to James. I wish I had worked with him sooner!
Denali Fischer profile picture
Denali Fischer
23 October 2026
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James was a great agent and was able to accommodate a quick turn-around! Very knowledgeable about the unit, complex, and the surrounding areas.
Amaresh Mohapatra profile picture
Amaresh Mohapatra
22 October 2026
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Isabella was amazing to work with. She helped me find my current place last year and was proactive and helpful this year as well when I started looking for a new place. She was thorough in her searches around my criteria and was able to pivot as per my needs. Would love to work with her again!
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Richard ciraulo
22 October 2026
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Brianna was amazing to work with and helped me out immensely! She had a great selection for me and understood what i was looking for. Was an easy process and lead me to finding my new home in Chicago. 10 outta 10 would recommend Hotspot / Brianna for anyone looking!
Alana U profile picture
Alana U
21 October 2026
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James was amazing throughout my apartment search! He went above and beyond, was knowledgeable about every property we visited, and took the time to understand my likes and dislikes. I truly appreciated his patience and attention to detail. Thank you, James, for all your help! I highly recommend him.
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rachel goff
21 October 2026
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Lala was so great to work with! She was able to get me in multiple tours back to back and helped me find an apartment with everything I wanted! Thank you Lala!!!!
Tommy Komar profile picture
Tommy Komar
21 October 2026
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Brianna was wonderful!
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tyler galvin
21 October 2026
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Brianna is awesome! She helped us find the perfect apartment in Chicago, even after we gave her what felt like an impossible task. Could not recommend working with her more. Thanks Brianna!
Emma Marquis profile picture
Emma Marquis
20 October 2026
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I had an excellent experience working with Olivia. She found me an apartment that met all of my wants and needs, and she was consistently responsive and thorough in answering every question I had throughout the process. Her professionalism, market knowledge, and attention to detail made the search smooth and stress-free. I absolutely recommend Olivia to anyone looking for a dedicated and knowledgeable agent.
J D profile picture
J D
20 October 2026
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After reaching out about an apartment, Milissa Jordan took in my info and what I was looking for. She curated a great group of potential apartments and took me around Chicago to see them all. I’d highly recommend her to anyone looking to lease an apartment in the greater Chicago area. Everything hit my list of wants/needs, and she is an expert on a lot of the different neighborhoods and what they offer.
Cosette Toomajian profile picture
Cosette Toomajian
20 October 2026
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Milissa was amazing! I’m moving to Chicago from out of state, so I had to do my entire apartment search virtually, and she made the process so much easier. She went out of her way to visit multiple apartment buildings for me, sent detailed videos, and was always so helpful and responsive with all of my questions. She really took the time to understand what I was looking for and ultimately helped me find my dream apartment! I couldn’t be happier with my experience and would recommend her to anyone looking for an apartment in Chicago!
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Sriya Revankar
19 October 2026
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Cassandra was wonderful to work with! She was proactive in noticing an offer that fit my needs just right and made sure I had the opportunity to see the place. Throughout the process, she was respectful of my needs and preferences without ever being pushy or discouraging. I really appreciated her attentiveness and would highly recommend her!
Aarthi Eechampati profile picture
Aarthi Eechampati
17 October 2026
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Milissa was a great help! I felt truly heard and helped me find a place within 1 week!! Super quick to respond and answered any questions/concerns I had. She advocated for me in the best way and ensured that I found the perfect place that checked all my boxes!
Kate S profile picture
Kate S
16 October 2026
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Lala was marvelous and made the process a breeze. It was great to have someone to trust to give honest thoughts about a property and its value compared to others in preferred neighborhoods. She was very responsive and being new to the city I especially appreciated her help contextualizing the Chicago rental market.
Stephanie Liptak profile picture
Stephanie Liptak
15 October 2026
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Charlotte is the best of the best when it comes to brokers in Chicago! She made apartment hunting so much less stressful by taking the overwhelm out of finding a place that fit my budget and needs. I ended up in a building I love more and more every day! So grateful for her help and couldn’t recommend her enough!
Dylan profile picture
Dylan
14 October 2026
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Milissa is the absolute BEST! I learned that I would be moving to Chicago for work on short notice and was coincidentally in town visiting last weekend. Within two days, Milissa and I were able to schedule numerous tours in different areas and she was able to answer all my questions while also asking key questions to leasing agents showing her experience and savviness within the industry. She is extremely responsive and is able to move FAST. I cannot sing her praises enough and highly recommend her to anyone looking for a new home. Five stars no question!
Nate Anderson profile picture
Nate Anderson
14 October 2026
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Becca was great. I told her what I was looking for and she booked 4 tours. They were all exactly what I was looking for! Found the apartment I wanted within the 4 tours. she was super helpful answering any questions I had through the application process. Overall very friendly, helpful and efficient! I would highly recommend her
Andrew Iwaszkiewicz profile picture
Andrew Iwaszkiewicz
13 October 2026
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Brendan is awesome, takes your needs, wants, and feedback and curates a personalized list of places you’d actually be interested in seeing. Highly highly recommend connecting with Brenden for your next apartment/condo search
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Anum Qadri
9 October 2026
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I worked with Dave, Dwight and Matt (for separate properties) and they were all fantastic. Friendly, knowledgeable and very thorough in their work. Highly recommend!
Nate profile picture
Nate
8 October 2026
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Eric was absolutely amazing to work with! Could not be happier with our entire process and final choice because of him. I will definitely be using Hotspot and Eric again next time.
rheanna wey profile picture
rheanna wey
8 October 2026
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I’ve had two excellent experiences with Lala. She helped me find my current apartment and later reached out before my lease ended to see if I planned to renew. After a job change, I needed to relocate, and she supported me through finding my next place. I’m indecisive, and she never rushed me. She even revisited the apartment I chose so I could see it again before signing. I highly recommend working with her.
Daniela Lorenzo profile picture
Daniela Lorenzo
8 October 2026
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My contact was with Sara, and my experience truly incredible. She handled the contact with the apartment buildings we were going to tour and was super transparent throughout the whole thing. I had a tight move in date and after I chose one of the buildings she calmed me down and helped me get answers for my application. If you need anyone to help, this is her!! Would recommend 100%
Jackson Spencer profile picture
Jackson Spencer
8 October 2026
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Eric was incredible! I changed my apartment preferences the day of the showing and he immediately provided options that fit my budget and needs! He was very responsive to questions and was honest with me throughout the entire process. If you need a realtor to rent or buy, go with Hotspot!
fidha nazreen profile picture
fidha nazreen
8 October 2026
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Milissa was amazing and helped me find an amazing apartment in my budget, catering to all my demands!!
Anna Batz profile picture
Anna Batz
7 October 2026
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Dwight is very responsive and friendly! Great to work with.
Izzy Bradley profile picture
Izzy Bradley
7 October 2026
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Isabella was such a help finding my boyfriend and I our first apartment. We were able to sign a lease within just a few weeks that had everything we were looking for! She is kind, understanding, knowledgeable, and supported us the entire time. Truly an amazing leasing agent and I would recommend her to anybody that asks!
Ahmad Elbella profile picture
Ahmad Elbella
7 October 2026
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Olivia was exceptional and immensely dedicated in finding me an apartment that fit all my needs. She was readily available at any time of day and communication is her forte. Truly has your best interest at heart and isn't afraid to keep it honest. Highly recommend and can think of no one better to have helped my search - it was truly my pleasure.
Jen Janko profile picture
Jen Janko
7 October 2026
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I can’t recommend James enough! I had some specific requirements, including on-site parking and an in-unit washer and dryer at a reasonable price, which can be difficult to find. From the very beginning, James made the entire process feel easy. He was incredibly knowledgeable about the neighborhoods, the buildings, and the little details I wouldn’t have thought to ask about. Somehow, every question I had, he already had an answer for. He took the time to understand exactly what I was looking for and made sure every unit we toured actually met my requirements. He even showed me additional options within the same buildings so I could compare and make the best decision. What really stood out to me was how many options he was able to find because of his connections and knowledge of the Chicago market. I never felt like I was being pushed toward whatever was easiest to find — he genuinely listened to what I wanted and worked to find what I truly desired. Beyond being extremely knowledgeable and professional, James was warm, kind, and incredibly patient throughout the entire process. We even grabbed coffee together at the start of our first day and started the apartment hunt from there, which made the experience feel much more personal and enjoyable. Apartment hunting can be stressful, but having someone like James in your corner makes such a difference. I’m so glad I had the opportunity to work with him and would absolutely recommend him to anyone looking for an apartment in Chicago!
Connor Feige profile picture
Connor Feige
7 October 2026
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Great experience with hotspot. Isabella was very helpful and responsive!
Medinat Ayodele profile picture
Medinat Ayodele
6 October 2026
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Max was great and made the entire process seamless! He helped me find the perfect apartment in a short amount of time, and two months later, I’m still so happy with my choice. Highly recommend working with him!
Salim Othman profile picture
Salim Othman
6 October 2026
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I’ve worked with Hotspot before, but working with Olivia exceeded all expectations. We had a short window to notify our building, a specific budget, and a lot of requirements. Olivia met them all! Definitely recommend asking for her specifically.
Sydney Peters profile picture
Sydney Peters
5 October 2026
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Jennifer was phenomenal! She was so sweet, helpful and patient with me. As a first time renter I really valued her positivity and her guidance in this process.
Joshua Thomas profile picture
Joshua Thomas
4 October 2026
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Worked with Todd. He was a great help and very knowledgeable about the city and potential properties. Very easy to work with and extremely patient. Currently in my dream apartment right now thanks to him.
Ellison Mathews profile picture
Ellison Mathews
3 October 2026
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Amy was very helpful with my apartment process!
Mahima Walia profile picture
Mahima Walia
2 October 2026
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My experience working with Becca was nothing short of excellent. She was always one step ahead of the game to ensure the best options were found and toured for you. Becca especially deserves praise for quick turnaround times and consistent/kind communication. She directly answered questions and gave perspectives that were extremely useful. Honestly, best agent I could have asked for! Thanks Becca, you’re the best! :)
Zariah James profile picture
Zariah James
2 October 2026
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I cannot say enough wonderful things about my experience working with Todd. Apartment hunting can be such a stressful and overwhelming process, but from the very beginning, he made me feel supported, heard, and genuinely cared for. Todd was incredibly patient, responsive, and understanding throughout the entire process. He answered all of my questions and never made me feel pressured or rushed into making a decision. Even when things became stressful or complicated, Todd remained encouraging and reassuring, which meant so much to me. What stood out most was how much he truly went above and beyond to help me find the right place. I never felt like I was just another client; he made the process feel personal and were always willing to advocate for me and help me navigate each step. I am so grateful to have had someone so kind, knowledgeable, and supportive by my side during such an important transition. If you are looking for a realtor who genuinely cares about their clients and will be there for you every step of the way, I highly recommend Todd. Thank you so much for making what could have been a stressful experience feel so much easier and more manageable!
Lauren Bice profile picture
Lauren Bice
1 October 2026
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Jennifer was amazing! She sent me so many options in my price range that hit all my requirements in such a short amount of time. Without her I wouldn’t have found the perfect place. Thanks again!!!
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Tayssir Ben Ali
1 October 2026
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Dave was phenomenal to work with - he was responsive, attentive, and very personable. I was coming in from out of town and had very limited time to tour apartments, so I was not expecting to find something right away. With his help, I found the perfect place and was able to secure a lease within a couple of days. This is a testament to his knowledge of the city and all it has to offer in terms of rentals. He knew leasing agents by name and was able to share facts and details about each neighborhood and property that helped inform and guide my decision-making. Above all, you can tell that Dave really cares about what he does and his clients. Lovely to chat to and as friendly as ever, I had a great time working with Dave and would recommend his services to anyone looking for a place in Chicago. Thank you, Dave!
Tyler Barr profile picture
Tyler Barr
1 October 2026
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Working with James was an absolute pleasure. He was incredibly helpful throughout the entire apartment search process, showing me places that matched my criteria perfectly. We spent the whole day touring apartments, and he was knowledgeable, communicative, and always available to answer questions. What really stood out was how friendly and personable he was, along with his extensive knowledge of the city and different neighborhoods. He took the time to understand what I was looking for, offered thoughtful advice, and made the entire process feel easy and enjoyable rather than stressful. Most importantly, thanks to his guidance and expertise, I found a great apartment and got the keys to my new spot. I highly recommend James to anyone looking for a dedicated, knowledgeable, and genuinely supportive real estate agent.
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Kendall Rollman
1 October 2026
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Isabella is the best! She was so helpful in helping us on our apartment search and was so good with communicating along the way! Would absolutely recommend using her to help you find the best apartment for you!
Karina profile picture
Karina
30 September 2026
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Sara made finding our new apartment an amazing experience! She was professional, attentive, and truly listened to what we wanted. She jumped right in and helped us find the perfect place in such a short time. Her care and effort made the process easy and stress-free. We’re so excited about our new apartment and couldn’t recommend Sara more!
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Megan Mato
30 September 2026
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Eric was super helpful throughout the entire apartment search process from scheduling tours all the way through to signing the lease. I had a super tight timeline and he was able to find places with availability and support through the entire process to ensure everything went smoothly and stayed on time. Highly recommended!
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Aline
29 September 2026
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Dave Sheehan is a great broker to work with! He was professional, respectful, responsive, and very easy to communicate with. I really appreciated his professionalism and would be happy to work with him again!
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Renee Denslow
29 September 2026
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Jenny is above and beyond. From beginning to end she is a touch of class. We could tell she was truly concerned with finding the perfect place for us! She had a deep knowledge of the Chicago area and she clearly has a passion for helping people find their next home!!
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Hannah Buzicky
29 September 2026
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Isabella is the best and she will find you the best apartment! Definitely work with her if you are new to the city or looking for your new dream apartment in Chicago!!
Chrisheka Daniels profile picture
Chrisheka Daniels
29 September 2026
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Becca was awesome ! She showed me some great apartments and was really easy to get in contact with. You won’t regret working with her !
Xavier Anglin profile picture
Xavier Anglin
28 September 2026
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I had a really great experience working with Olivia during my apartment search. I knew the area I wanted to stay in and had a pretty specific idea of what I was looking for, and she was able to source some really good options for me. Olivia ended up finding me a really unique loft style apartment that I was honestly obsessed with as soon as I saw it. It exceeded my interests and she was very swift in ensuring I locked in a great monthly rental rate. She was always responsive, easy to work with, and actually listened to what I wanted instead of just sending me random listings. I’m really happy with how everything worked out and would definitely recommend Olivia to anyone looking for a new place!
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Kireeth Karunakaran
28 September 2026
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Our realtor, Brianna, was extremely diligent and helpful throughout our process. She was able to help us find places that matched our exact preferences and price range. She also went out of her way to answer any and all questions we had. 10/10.
Rugare Hayes profile picture
Rugare Hayes
27 September 2026
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Associate Dwight Richardson went above and beyond. He was extremely detailed and professional. I will recommend him and his services, as well as seek him out in the future if there is need.
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Dorian Dorsey
27 September 2026
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I’ve had an amazing experience working with Mateo and Milissa for an amazing experience! They were so professional and I can’t wait to work with them again in the future.
Margaret Wang profile picture
Margaret Wang
26 September 2026
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Dwight was great to work with! Was extremely responsive throughout the day and night :)
Ashley Roberts profile picture
Ashley Roberts
25 September 2026
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Olive was amazing to work with. She took the time to connect prior to my visit to Chicago, so she understood exactly what I was looking. She made herself available at all times of the day and night, given the time difference and the short window we had available to find something. She was extremely knowledgeable, and was able to leverage her own experience, which I valued very much. She was a pleasure to work with, and will definitely be someone I would recommend, and stay connected with for further needs in finding somewhere to live.
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Sana Madhavan
25 September 2026
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Jenny was amazing throughout the process she found me a great deal at Wolf Point, which I thought was previously outside my budget! There were many obstacles with my credit history that she helped me sort out and I’m glad I discovered that and that this process also helped me clear it for the future! Jenny communicated with my consistently and regularly throughout my appt application and I’m very excited to finally move into the city:)
Winston Rowley profile picture
Winston Rowley
25 September 2026
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Eric is a rockstar - My old lease was ending and I had been struggling with some health stuff/memory issues so was worried that finding a new place would be a chore. Eric was patient with me and made sure each of the places we looked at had what I was looking for. He’s also very personable and makes the entire process painless. Definitely recommend Eric for anyone looking for a new home!
Amra Rausche profile picture
Amra Rausche
25 September 2026
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Sara is a very knowledgeable, kind and respectful professional. She respected my instructions, valued my time and ultimately found me a place of my dreams!
Grace Rempel profile picture
Grace Rempel
24 September 2026
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Jenny was super helpful with the process of finding a place that fit my criteria and assisting me along the way through the leasing process!
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Jose De Paz
24 September 2026
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What a pleasure it was to have James Dale by my side in the quest for a new apartment. After weeks of trying to find one, it was only upon connecting with him I found the apartment I was looking for in less than 48 hours. His spark to connect, and attention to detail checked off every thing I wanted when it came to finding a place in the city. I thought I looked everywhere when it came to the spots I thought I wanted to live in, but he found one I didn’t even know existed. I would recommend James to anyone who is looking to move!
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Yomi Adey
20 September 2026
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I honestly couldn’t have asked for a better person to help me find my apartment. I was on a really short timeline and had a lot of things I was looking for, so I know I probably wasn’t the easiest client, but James was incredibly patient with me through the entire process. He never made me feel rushed or pressured, even when I changed my mind, had a million questions, or wanted to see different options. He genuinely listened to what I wanted and was always willing to go the extra mile to help me find the right place. What I appreciated most was how easy and comfortable he made the whole experience feel. Apartment hunting can be stressful, especially when you’re on a deadline, but having James there made such a huge difference. I’m really grateful for all his help and patience, and I would 100% recommend James to anyone looking for an apartment. He’s someone who genuinely cares about his clients and wants to make sure they’re happy with where they end up!
Zachary Mitchell profile picture
Zachary Mitchell
20 September 2026
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Todd was fantastic to work with. Couldn’t have been happier with the options he chose for me to tour.
Noah Swan profile picture
Noah Swan
18 September 2026
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Eric did a great job helping us find buildings in West Loop and navigating questions for the leasing agent during tours. Took a lot of effort out of our hands
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Alex Carranza
17 September 2026
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Got the chance to meet with Becca recently and this woman took EVERYTHING into account when helping me find my next home. And don’t get me started on her communication skills. Don’t sleep on my girl Becca because she will get you right. There should truly be more agents like her. Thank you for all your hard work. Will definitely be recommending her to my friends if they ever need someone to help them find their next new adventure in the Chicago area. Forever grateful.
Elton Frederick profile picture
Elton Frederick
17 September 2026
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Working with Jacqueline was amazing. Called her last minute, she was super knowledgeable with the apartments in the area, and staff, went and toured the same day, completed the application, and moved in. Would highly recommend and use again in the future!!
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Christina Cervantes
16 September 2026
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We had such a great experience working with Dave at Hotspot Rentals! From the beginning, he was incredibly responsive, knowledgeable, transparent, and genuinely listened to what we were looking for. What I appreciated most was that we never felt pressured. We’re flexible on timing and really just waiting for the right apartment to come along, and Dave completely understood that. He helped us explore different options, coordinated tours, followed up directly with buildings on our behalf, and continued sending along helpful information, pricing, and availability without ever making us feel like we needed to make a decision before we were ready. Apartment hunting in Chicago can be overwhelming, and Dave made the process feel so much easier. He’s professional, personable, honest, and clearly cares about helping his clients find the right fit rather than simply closing a deal. I would absolutely recommend Dave to anyone looking for an apartment in Chicago. We’re so appreciative of all his help!
Mitchell Miner profile picture
Mitchell Miner
15 September 2026
Trustindex verifies that the original source of the review is Google.
I genuinely could not have asked for a better experience working with Olivia. Moving to a new city is already stressful enough, and she made the whole apartment search feel ridiculously easy. She actually listened to what I was looking for, was super responsive whenever I had questions, and never made me feel like I was being rushed into a decision. What stood out most was that it felt like Olivia actually cared about finding me a place I’d be happy living in, not just getting a lease signed. I ended up finding a place I absolutely love, and looking back, I’m really glad I had her helping me through the process. If you’re looking for someone who’s responsive, easy to work with, and genuinely has your best interest in mind, I’d 100% recommend Olivia!
Jim Root profile picture
Jim Root
15 September 2026
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Ended up working with Olivia to find a place, and she was extremely helpful. Found a great unit/building quickly, gave an immediate virtual tour, and helped get the process signed, sealed and delivered. Would recommend
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Nadia Mohiuddin
14 September 2026
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Olivia was amazing to work with! She really worked with us to understand our requirements for our new home and was very timely in her communication. We are moving from out of state, so she also scheduled all of our tours and attended them in person for us and video called us to show us each place. I also appreciate her honest opinions and useful feedback!
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Melissa Wicklow
14 September 2026
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Sara was absolutely fantastic to work with and went above and beyond for us! We were completely overwhelmed by the apartment search and the need to get our daughter settled quickly. After spending countless hours searching online ourselves, Sara reached out to me—and we are so grateful she did. Sara has incredible knowledge of the Chicago Loop and guided us through several options that matched our needs. She truly listened to what we were looking for and thought outside the box to help us find the perfect fit. Our top priority was finding a safe, secure building for our 20-year-old daughter, who would be living on her own while attending school. We also needed the right location, amenities, and a management team known for providing excellent service. Sara found options that checked all the boxes. Her communication skills and knowledge of the area were exceptional. Honestly, without her, I don’t think we would have found the building we ultimately chose. She helped us discover a unit with nearly double the square footage we had been considering, in a clean, well-managed building where we felt completely comfortable signing a lease for our most precious commodity—our daughter. Thank you, Sara, for making what felt like an overwhelming process so much easier and for helping us find the perfect place for this exciting new chapter! If you’re looking for a leasing agent who responds to every concern and provides a stress-free experience instead of the dizzying process of searching online, Sara is fantastic!
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Simon Sanchez
14 September 2026
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While apartment hunting I accidentally called Todd about an apartment listing I saw online. I mainly wanted to ask a question about the listing, but that call lead into him offering his services to find me apartment. Honestly at first I was not interested. I thought I can find a place myself and really don’t need the help. Though over two weeks of searching extensively and filtering to my needs, it has proven difficult. Either places I liked went with a different applicants or places just didn’t fit what I wanted. Todd was confident he find me an apartment with that fits in my budgets and needs my needs. I said why not, it’s not going swell for me. Gave him the okay, informed him that if there’s place I’m not into I will vocalize it and I don’t want convinced on a place. He said not his thing and welcomed me to vocal about anything good or bad. Also told him I’m bringing my dog since he’s gotta like the place too. (He’s also well behaved that people think he’s a service dog) We setup a date to look at some apartments and Todd checked in with me few times beforehand on what he found and other items. He found 4 places to show me and again I didn’t have high hope for this. This past weekend we saw them all and I applied for one of the places on the spot, was not expecting that one bit! Todd was so helpful throughout the showings and filling the gaps on questions. All the places he found were quite nice and stayed within my budget Todd was pleasant surprise and my dog liked him a lot too. I will defiantly recommend Todd to friends and family in the future.
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Tyler Drake
12 September 2026
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Lola was amazing!! Super helpful, and knowledgeable. Also was very quick to setup tours for me. A+ will use her services again
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Gabriella Gergely
11 September 2026
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Lala is the best 🙌 She understood what I was looking for and was very communicative throughout my search. She’s a genuinely kind and helpful person. Would definitely work with her again in the future!
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Rohin Devanathan
11 September 2026
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Worked with Isaac to find new apartment rental. Isaac was super helpful and guided me through multiple options. Highly recommend if you're looking for a new lease.
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olakunle ishola
11 September 2026
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The process was really smooth and exceptional 👌🏽
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Eugene Jang
11 September 2026
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Dave has been an incredible and pleasant person to find apartments with. He really pays attention to detail, listens well, and doesn't beat around the bush when it comes to apartments. He constantly kept my criteria in mind when we were looking for apartments. Although I didn't find an apartment with him due to timeline constraints and other circumstances, we went on apartment viewings and he has shown me incredibly spectacular places that I would've absolutely loved to have lived in. Dave is absolutely 'The Guy' for finding apartments.
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Rik Newtson
10 September 2026
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James did a wonderful job of helping me lease an apartment. Haven’t been a homeowner all of my life, I was very picky about finding the right apartment, But James tolerated me and guided me to one. I think I will like very much. I recommend hotspot and in particular, James.
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Jeswell Mathew
10 September 2026
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Had a pleasant experience working with Brendan, he was pretty flexible with the apartment hunt and kept the experience smooth. He made sure to gather all the information needed to help me compare the apartments we toured.
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Adelaida Kim
10 September 2026
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Dave Sheehan was wonderful to work with throughout my apartment search. He was personable, patient, and knowledgeable, and he always responded quickly to my questions. I appreciated how helpful and attentive he was throughout the process. I would recommend Dave to anyone looking for a new home.
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Maria Diaz
10 September 2026
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Vatsal did Exceptional work. He was Extremely Helpful. Would recommend a thousand times over!!!
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Kiara Grant
9 September 2026
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Cassandra was absolutely amazing to work with. She was professional, knowledgeable, and responsive throughout the entire apartment search process. She took the time to understand what I was looking for and helped me find the perfect place. Her communication and commitment was excellent, and she made the experience smooth and stress-free. I highly recommend Cassandra to anyone looking for a rental. Thank you for your outstanding service.
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Olha Brows
8 September 2026
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Great service!! Would use again and again
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eddie mm
8 September 2026
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Becca really did the most to help me find the apartment of my dreams I really appreciate it, I work in a similar field and I feel like she went above and beyond and did her job with the best of intentions and effort I really appreciate it.
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Mig Gam
8 September 2026
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Dave was very helpful and patient in my search. He was very responsive and not pushy at all. He wanted me to find my place, and I did :) Moving/finding an apartment is stressful enough, so having someone to guide was great.
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Tyler Wayne
7 September 2026
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Relocated from another city to Chicago and Todd B made the transition seamless! He was able to find multiple apartments ind different neighborhoods that fit my budget with the amenities I was looking for. He was very knowledgeable about each neighborhood and an overall pleasure to work with! 10 out of 10 no notes!!
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Rachel Harrell
6 September 2026
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Isabella was extremely responsive, efficient, and helpful in finding me my dream apartment! Highly recommend.
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Brandon Morales
6 September 2026
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James made finding the perfect apartment for us so easy. He listened to what we were looking for and found us something even better than what we hoped!
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Raven Willis
4 September 2026
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Olivia has been extremely helpful throughout my apartment search for my upcoming relocation. She helped me source and tour apartments that fit my budget, my needs and my vibe. When my friends and I came to Chicago to tour for the first time, she was accommodating, kind, and generous with her Chi-town knowledge and recommendations. She's really had my back through the whole process. Moving from NC to Chicago in 60 days for a new job, not knowing anyone, is already overwhelming enough so her support has made things a lot easier!
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Sijia Xu
4 September 2026
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Dave was great to work with and helped me find my apartment. He was very responsive throughout the entire process, always quick to answer my questions and provide updates. He made the apartment search much easier and less stressful. I really appreciated his help and would definitely recommend him!
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Ayesha Malik
3 September 2026
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We had such a great experience working with LaLa to find our apartment! She was incredibly helpful, patient, and responsive throughout the entire process. She listened to what we were looking for, answered all of our questions, and made apartment hunting so much less stressful. We absolutely love the apartment we found and are so grateful for all of her help.
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Denne Adams
3 September 2026
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Nada is fantastic. Professional, quick to respond, and she actually listened. Every place she showed me was on target instead of a wasted afternoon. She's also just a genuinely warm, kind person to work with. Highly recommend.
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Adriana Ortega
1 September 2026
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I have to highlight the extreme help I received. I found my space in 1 day 💕
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Cameron Jadali
1 September 2026
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Todd was the absolute best in helping me find my dream apartment in Chicago! He had an excellent schedule ready for me, great rapport with the building employees we met, and just made the whole process fun and way less stressful! 14/10 would recommend!
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Ellie Olson
31 August 2026
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Milissa was amazing! Thank you for everything!!
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Avanti Brown
31 August 2026
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Dave was super helpful with helping us tour apartments! He was very knowledgeable and gave great advice!

Townhome vs Apartment in Chicago: Which One Should You Rent?

Quick answer: If keeping your rent down matters most, a traditional apartment usually wins. If you want more room, a private entrance, and fewer neighbors sharing your walls, a townhome could be worth the extra money. In downtown Chicago, you can find both unit types inside the same professionally managed buildings, so either way you get the same amenities and maintenance.

Search for townhomes for rent in Chicago and you might picture one of two things. Maybe a suburban-style rental with a garage out front. Maybe a classic rowhouse on a tree-lined street in Lincoln Park, Lakeview, or the Gold Coast.

There’s another option that deserves more attention: spacious, multi-level townhomes built right into downtown apartment buildings. You get the stairs, the private entrance, and the house-like layout of a townhome, plus the rooftop deck, the fitness center, and the on-site maintenance team that come with the building.

Downtown apartment communities are what we know best, so that’s the comparison this guide makes. We’re looking at a townhome unit versus a traditional apartment inside the same building, not privately owned rowhouses or buying a home.

That distinction matters more than it sounds. Renting a privately owned townhouse usually means working with an individual owner, so the application changes from listing to listing, deposits and pet rules vary, and repairs depend on whoever the owner decides to call. Inside a managed community, a townhome leases exactly like every other apartment in the building.

By the end of this guide, you’ll know how the two compare on rent, space, and day-to-day living, which downtown neighborhoods actually have townhome rentals, and how to tell which one fits your move. If you already know a townhome is what you want, jump straight to our current townhome rentals.

Townhome or Apartment? Here’s the Quick Verdict

It really comes down to one tradeoff: how much you value the extra room and separation versus how much you value keeping rent down. Everything else — the amenities, the maintenance team, the leasing process — is identical, since both units sit in the same managed building.

A quick note on terms first: in this guide, an apartment means a traditional single-level unit inside a professionally managed rental community, while a townhome means a multi-level unit inside one of those same communities.

What’s the Difference Between a Townhome and an Apartment?

A townhome and an apartment differ mainly in layout and space. A townhome usually spreads across two or more floors with its own entrance, while an apartment keeps every room on a single level. Here’s how they compare inside the same building:

ApartmentTownhome
Typical layoutOne floor, all rooms on the same levelUsually two floors, sometimes three, living and kitchen down and bedrooms up
SpaceEfficient, more of what you rent is usableMore room overall, though stairs and hallways take a share of it
EntranceShared building entrance and hallwayOften a private entrance, sometimes at street level
Shared wallsCan share walls on several sides, plus neighbors above and belowUsually one or two shared walls, no one above or below
BathroomsUsually scaled to the bedroom countOften includes a half bath in addition to one or more full bathrooms
Monthly rentGenerally lowerGenerally higher, you’re paying for the extra space
AmenitiesFull access to the building’s amenitiesThe same full access
MaintenanceOn-site management and maintenance teamThe same on-site team
ParkingOften available for a monthly feeOften available, sometimes included in rent and private/attached to your unit
Availability downtownWidely available across downtownLimited availability in select buildings, mostly in South Loop, Streeterville, and River North, with a handful in other downtown neighborhoods

Look at the two rows that don’t change: amenities and maintenance. That catches a lot of renters off guard, because most advice online assumes a townhome means mowing a lawn and chasing down a private owner for repairs. Inside a downtown apartment community, neither applies.

What Is a Townhome-Style Apartment in Chicago?

Private street-level townhome entrance with a gated front patio in a downtown Chicago apartment building

A townhome-style apartment is a rental unit spread across two or more floors inside a professionally managed building, with a more house-like layout and often with its own entrance. You lease it the same way you’d lease any other apartment in that building.

The layout usually runs vertical. Kitchen and living room on the main floor, bedrooms upstairs, most often two or three of them. Some run three floors. A couple are single-level units with generous outdoor space that still get called townhomes, so the label is worth checking against the actual floor plan.

Layouts vary a lot from building to building, which is why these are worth touring rather than judging from a floor plan. Stairs and hallways also absorb square footage you’re paying for, something worth keeping in mind when you compare listings. Our guide on how apartment square footage really works is useful here.

Here’s where renting in downtown Chicago differs from most of the advice you’ll find online. Most advice online describes the suburban model—owner-occupied townhouses or rentals in homeowners association (HOA) communities, where the property is owned by an individual rather than managed as part of an apartment community. A homeowners association maintains shared areas, sets community rules, and typically collects dues from homeowners.

That isn’t the experience here. When you rent a townhome in a managed, downtown multifamily apartment building, you don’t have to coordinate with an individual owner or wonder whether an owner’s HOA costs will influence the rent. You simply sign a lease with the building’s management team, just like you would for any other apartment.

Cost: Is It Cheaper to Rent a Townhome or an Apartment?

A townhome almost always rents for more than the closest comparable apartment in the same building.

You’re paying for square footage. A two-bedroom townhome is typically larger than a two-bedroom flat down the hall, so the rent follows the space. And unlike an owner-occupied townhouse, there’s no HOA factored into your rent — you’re paying for the extra floor, not for association dues.

Price is the number one reason our agents see renters pass on a townhome. The same budget simply stretches further in a traditional apartment.

That said, don’t assume a townhome is automatically out of your budget. Some of our agents have found townhomes priced competitively against standard two- and three-bedrooms in the same building, so it’s worth comparing both before you rule either out.

For a broader look at rental costs across downtown, see our guide to average downtown Chicago rent. If you’re weighing renting against buying altogether, our guide on renting vs buying in Chicago covers that decision as well.

What Our Agents Actually See

We surveyed our agents about townhome rentals, and the pattern was clear and expected. Renters are drawn to townhomes for space and pushed away by price. Almost nothing else came close.

Why Chicago Renters Choose or Pass on a Townhome Agent-reported reasons renters choose a townhome: more space 12 mentions, house-like feel 7, separated living areas 5, private entrance or parking 4, moving from a house 3. Reasons renters pass: higher rent 11 mentions, location or inventory 5, assumes no amenities 3, prefers no stairs 2, ground-floor entry 2. Source: internal survey of 33 HotSpot agents, July 2026. WHY RENTERS CHOOSE A TOWNHOME More space 12 House-like feel 7 Separated living areas 5 Private entrance or parking 4 Moving from a house 3 WHY RENTERS PASS Higher rent 11 Location or inventory 5 Assumes no amenities 3 Prefers no stairs 2 Ground-floor entry 2 Source: Internal survey of 33 HotSpot agents (July 2026)

A few things our agents flagged that you won’t spot on a floor plan:

  • Finishes aren’t always a step up. Several agents expected higher-end finishes to match the higher rent and didn’t find them. Some townhomes are less updated than the building’s standard units.
  • Bathrooms can be the quiet tradeoff. Many townhomes have one full bath plus a main-floor half bath, so you gain square footage but may still share a single full bathroom.
  • Size can surprise you in both directions. Some feel narrower than expected once you’re inside, while others run three floors and are bigger than the listing suggests.
  • Thermostats don’t always match the floors. A multi-level unit with a single thermostat can mean uneven temperatures upstairs and down.
  • Some have open two-story spaces. Great for light, though you can hold a conversation between floors, which cuts against the extra separation.
  • Parking is sometimes included in the rent rather than billed separately.

As for who tends to love them, our agents pointed to roommates and people on opposite schedules who appreciate the separation between the living room and bedrooms. They’re also a popular choice for renters moving from a house who aren’t quite ready for high-rise living, as well as people who work from home and want a dedicated office instead of using a bedroom as their workspace.

Is a Townhome Worth the Extra Cost?

A townhome gives you more room and more separation. An apartment gives you everything on one level for less rent. The question is which tradeoff fits how you actually live.

Upper-level townhome living room with a sofa, seating area, and floor-to-ceiling windows overlooking downtown Chicago

Do You Actually Get More Space?

Usually yes, though less than the square footage suggests. Stairs and hallways absorb space you’re paying for, so a townhome never quite lives as large as the same number on a traditional apartment listing. Our guide to what 800 square feet actually looks like is a useful reality check before you tour.

What you really gain is separation. Kitchen and living room on one floor, bedrooms on another, with a staircase in between.

Are Townhomes Quieter Than Apartments?

Generally, yes. A traditional apartment can share walls on several sides, with neighbors above and below you. A townhome usually shares one or two walls, with no one over your ceiling or under your floor.

One thing to listen for on a tour: some townhomes have open two-story spaces where the main floor and upstairs share the same air. This is great for natural light and aesthetics, but it cuts into the separation you came for.

Amenities, Maintenance, and the Rental Experience

When a townhome sits inside a managed apartment community, the amenities, the repairs, and the leasing process are identical to any other unit in the building. The townhome label changes your layout, not your experience as a renter.

Do Townhome Renters Get the Same Amenities?

Yes. Same pool, same fitness center, same rooftop deck, same everything the community offers.

Renters may assume that renting a townhome always means trading amenities for space, and some pass on townhomes for exactly that reason. In the buildings we work with, that trade simply doesn’t exist. One of our agents watched a renter be genuinely surprised she could reach the amenity deck without going out her front door and around the building. 

Who Handles Repairs?

An on-site maintenance team, same as every other resident. You submit a request through the leasing office or the resident portal.

This is one of the clearest reasons to rent a townhome inside a managed community rather than a privately owned one. With a privately owned townhouse or condo, repairs go to the individual owner, and timing depends on their schedule and whichever vendor they call. If fast, predictable service matters to you, our apartment vs condo guide breaks down that difference in more detail.

How Does the Application Work?

Exactly like any other apartment in the building. Same application, same screening, same deposit structure, same timeline.

For a full walkthrough, see exactly what to expect from our application process.

What About Utilities?

A townhome can run higher, but that’s about size rather than the townhome label. More floors and more square footage take more to heat and cool.

Two things worth asking on a tour. First, whether the building bundles certain utilities like water, sewer, trash, or internet into a monthly package, or bills the unit separately. Second, how many thermostats the unit has, because a multi-level home on a single thermostat can get uneven between floors.

Where to Find Townhome Rentals in Downtown Chicago

Townhome rentals exist across several downtown neighborhoods, but they’re far less common than traditional apartments. Knowing where to look saves you a lot of scrolling.

Row of multi-level townhomes lining a tree-lined sidewalk in a downtown Chicago neighborhood

Where you’ll find the most options:

  • South Loop has the deepest selection, with multiple buildings offering a variety of townhome units
  • River North and Streeterville are close behind, giving you real choice on layout and price

Where you’ll find additional options sprinkled in:

That thin inventory is worth planning around. After price, limited availability is the most common reason our agents see renters end up in a traditional apartment instead. If a townhome is your priority, staying flexible on neighborhood helps.

Because these units skew larger, most fall in the two- and three-bedroom range. It’s worth browsing by bedroom count alongside your townhome search, so start with two-bedroom and three-bedroom rentals and compare them against the townhome options in the same buildings.

One more path worth knowing about. If you’re open to a privately owned place, you’ll also find rowhouses and condos listed by individual owners, often in neighborhoods like Lincoln Park and Lakeview. That’s a different renting experience, with the owner handling the application and the repairs, as covered above.

Still Torn? A Quick Gut-Check

If you’re going back and forth, it usually comes down to what you’re optimizing for.

Lean townhome if:

  • You want more room and real separation between living areas and bedrooms
  • You’re sharing the place and want distance from others on different schedules
  • A private entrance, and possibly a private parking spot, appeals to you
  • You’d rather not have neighbors above or below you
  • You work from home and need a room that isn’t also your bedroom

Lean apartment if:

  • Lower rent is the priority
  • Stairs are a hassle you’d rather skip
  • Less space to clean and keep up sounds better than more of it
  • You want the widest choice of buildings and neighborhoods downtown

Two things to check on a tour:

  1. Ground-floor entry. Some townhome entrances open at street level, sometimes with a patio attached. Our agents hear this both ways, since some renters love the direct access and others would rather be a few floors up. Worth seeing in person before you decide.
  2. Bathroom count. Look beyond the bedroom count and check how many full bathrooms the unit has. A two-bedroom, one-and-a-half-bath townhome may offer more space, but sharing a single shower can become a daily bottleneck. Make sure the layout works for how you’ll actually live.

Whichever way you go, the amenities, the maintenance team, and the leasing process are the same. You’re choosing a layout, not a lower tier of service.

Frequently Asked Questions

What is the difference between a townhome and an apartment?

A townhome is usually a multi-level unit with its own entrance, while an apartment is typically a single-level unit inside a larger building. The main differences are layout and space, since a townhome spreads across two or more floors and shares fewer walls. In downtown Chicago’s professionally managed apartment communities, both come with the same amenities and the same maintenance team.

Is a townhouse considered an apartment?

Not usually, though in downtown Chicago the line is blurrier than most renters expect. Plenty of townhomes here sit inside professionally managed apartment communities, so you rent them the same way you’d rent any apartment in that building. The layout is house-like, but the leasing experience is pure apartment.

What is a townhome-style apartment?

A townhome-style apartment is a rental unit spread across two or more floors within a professionally managed apartment community, with its own entrance and a more house-like layout. You get the multi-level feel of a townhome along with the amenities, on-site maintenance, and standardized leasing process of an apartment community. Instead of renting from an individual owner or navigating an HOA, you lease directly from the property’s management team.

Is it cheaper to rent a townhome or an apartment in Chicago?

An apartment is almost always lower in price, even compared against a townhome with the same number of bedrooms. You’re paying for square footage, and a townhome gives you more of it, along with a private entrance and separated living areas. Price is the number one reason our agents see renters choose a traditional apartment instead.

Are townhomes worth the extra rent?

It depends on whether you’d use the separation. If you’re sharing the place, working from home, or moving out of a house, the second floor tends to justify the difference. If you’re mostly after square footage on paper, a larger single-level apartment usually delivers more usable space for less.

What do you need to rent a townhome?

Renting a townhome in a managed community works like renting any apartment. You’ll generally complete an application, pay application and admin fees, and go through a standard screening, all on the same terms as every other unit in the building. Our guide to the apartment application process walks through what to expect, and Chicago renters can review their rights through the city’s Residential Landlord and Tenant Ordinance.

Are there townhomes for rent in downtown Chicago?

Yes. Townhome rentals are available downtown, most commonly in South Loop, Streeterville, and River North, with individual options in West Loop, Gold Coast, and a few other neighborhoods. They’re less common than traditional apartments, so it helps to search by layout rather than browsing building by building.

Final Thoughts

The choice comes down to space versus simplicity. A townhome gives you more room, real separation between floors, a private entrance, and fewer shared walls. A traditional apartment gives you single-level ease and lower rent for the same bedroom count.

What you’re not choosing between is the quality of the experience. Inside a managed community, both come with the same amenities, the same on-site maintenance team, and the same straightforward lease. The house-like feel doesn’t cost you the building perks.

Picture your actual week: If that extra separation would make a difference, whether that’s for roommates, working from home, or settling in after leaving a house, a townhome may be worth the extra rent. If you’d rather keep things simple and put the difference toward something else, an apartment is the easy call.

Either way, tour a few! Layouts vary more than the floor plans suggest, and our team knows these buildings well enough to point you toward the ones worth your time.

Ready to look? Browse our current townhomes for rent in Chicago, or get in touch and we’ll help you compare both in the same building.